Senior Account Growth Manager – Remote & Flexible

Xelon AG; Zug; Hybrid; CHF 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Remote options

Zusammenfassung

Xelon AG in Switzerland seeks a Senior Account Manager to drive new customer acquisition, grow existing accounts, and ensure high customer satisfaction. You will act as the main liaison between customers and technical teams, developing long-term partnerships and driving strategic growth.

Bring at least 3 years of account management or sales experience in IT infrastructure, with fluency in German and English.

Qualifikationen

• Three+ years in account management, sales, business development, or customer success in a tech company.
• Solid understanding of IT infrastructure, cloud concepts (IaaS/PaaS, public/private cloud).
• Fluent in German and English, with Swiss German ability a plus.

Aufgaben

• Acquire new customers via outbound and inbound sales in collaboration with BD and marketing.
• Manage and grow a portfolio of existing customer accounts including MSPs and ITSPs.
• Serve as primary contact for customer inquiries and requests; build long-term relationships.
• Identify upsell opportunities and own the sales cycle from first contact to onboarding.
• Coordinate with internal teams to deliver solutions and monitor performance.

Kenntnisse

Account management experience

Sales & BD

CRM proficiency

Customer success orientation

IT infrastructure knowledge

Bachelor's degree

German & English fluency

Ausbildung

Bachelor’s degree or comparable

Tools

CRM systems

Jobbeschreibung

Xelon AG in Switzerland seeks a Senior Account Manager to drive new customer acquisition, grow existing accounts, and ensure high customer satisfaction. You will act as the main liaison between customers and technical teams, developing long-term partnerships and driving strategic growth.

Bring at least 3 years of account management or sales experience in IT infrastructure, with fluency in German and English.