Account Manager – Remote Growth & Client Success

Two.jobs GmbH; Zürich; Hybrid; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Arcplace AG in Switzerland is seeking an Account Manager (80-100%) to drive growth within our existing client base. You will join our Customer Success Team, understand client challenges, and bring the right solutions to create real added value for our clients.

You will manage existing clients, ensure timely contract renewals, identify upsell opportunities, and lead the sales process from requirements to closing, while reliably maintaining information in our CRM.

Qualifikationen

• Experience in customer service, sales, consulting or similar roles.
• Ability to expand existing client relationships and identify business potential.
• Clear communication, listening skills, and ability to win over diverse contacts.

Aufgaben

• Manage existing clients and develop relationships with relevant contacts.
• Ensure contract renewals are on time and client needs are recognized early.
• Identify upsell potentials and develop concrete opportunities.
• Lead the sales process from requirement analysis to offer and closing.
• Maintain CRM with forecasts and next steps; conduct client meetings and present proposals.

Kenntnisse

Customer service

Sales

Consulting

Relationship management

Communication (German & English)

Ausbildung

Bachelor's degree in business administration or related field

Business informatics background

Tools

CRM software

Jobbeschreibung

Arcplace AG in Switzerland is seeking an Account Manager (80-100%) to drive growth within our existing client base. You will join our Customer Success Team, understand client challenges, and bring the right solutions to create real added value for our clients.

You will manage existing clients, ensure timely contract renewals, identify upsell opportunities, and lead the sales process from requirements to closing, while reliably maintaining information in our CRM.