SAP Order Management Specialist (6-Month Fixed Term)

Eykon Solutions; Cham; Hybrid; CHF 70,000 - 90,000; Full time

Job summary

EYKON is seeking a hands-on Customer Service professional with solid SAP experience to join our Cham, Switzerland team for a fixed-term 6-month assignment beginning February 2027. You will support order management, customer communication and coordination across our business as a Customer Service Support (80-100%).

The ideal candidate has 2–3 years of experience in Customer Service or Order Management, strong SAP know-how, and fluent German and English. French is a plus.

Qualifications

• 2–3 years of experience in Customer Service, Order Management or Commercial Operations.
• Strong practical experience with SAP, ideally in order processing, customer service or logistics processes.
• Strong coordination and organizational skills.
• Fluent German and English (both written & verbal).
• French is a big advantage, but not mandatory.

Responsibilities

• Processing and monitoring customer orders and delivery schedules in SAP
• Preparation and follow-up of quotations and customer requests
• Coordination between customers, Key Account Managers, Logistics and Shared Service Center
• Management and maintenance of customer, order and commercial master data
• First point of contact for customers regarding order and delivery-related inquiries
• Support in ensuring timely and accurate order fulfillment

Skills

SAP experience

Coordination skills

German language

English language

Tools

SAP

Job description

EYKON is seeking a hands-on Customer Service professional with solid SAP experience to join our Cham, Switzerland team for a fixed-term 6-month assignment beginning February 2027. You will support order management, customer communication and coordination across our business as a Customer Service Support (80-100%).

The ideal candidate has 2–3 years of experience in Customer Service or Order Management, strong SAP know-how, and fluent German and English. French is a plus.