Order Management Specialist

TalentCloud Group; Basel; Hybrid; CHF 85.000 - 115.000; Vollzeit

Zusammenfassung

TalentCloud Group seeks an Order Management Specialist to manage SAP-based order processing across a global manufacturing environment. You will coordinate with Sales, Purchasing, Production and Logistics to ensure timely deliveries and accurate master data, while continuously improving SAP processes.

Strong German and English skills are essential. The role emphasizes data quality, cross-functional collaboration and proactive problem-solving to support sustainable business operations in Basel.

Qualifikationen

• Commercial education or comparable professional qualification.
• Several years of experience in Order Management, Order Processing, Customer Operations or Sales Operations.
• Strong experience with ERP systems, ideally SAP (SD/MM/PP).
• Experience managing customer orders within a manufacturing/industrial/technology environment.
• Ability to collaborate with different internal teams and stakeholders.
• Strong organizational skills with the ability to manage multiple priorities.
• Proactive, structured and solution-oriented approach.
• Excellent communication skills and teamwork.
• Experience with SAP Master Data processes and data quality management would be advantageous.
• Fluent German and English (written and spoken).

Aufgaben

• Managing and processing customer orders within SAP.
• Reviewing order details including pricing, delivery dates and product availability.
• Coordinating with Sales, Purchasing, Production and Logistics teams.
• Monitoring the complete order lifecycle from receipt to delivery.
• Identifying and resolving delivery challenges and process issues.
• Creating reports and analysing order status, lead times and performance.
• Supporting SAP Master Data management activities and ensuring data accuracy.
• Helping establish and document master data processes.
• Guiding colleagues in SAP order and master data processes.

Kenntnisse

Order management

Stakeholder collaboration

Data quality

Multitasking

Bilingual German/English

Ausbildung

Commercial education or comparable professional qualification

Tools

SAP (SD/MM/PP)

ERP systems

Jobbeschreibung

Order Management Specialist

Location: Basel Region, Switzerland (Hybrid)

Are you an experienced Order Management professional looking for your next challenge within an innovative, international technology environment?

We are supporting a globally recognised organisation that develops advanced solutions used by industries worldwide. With a strong focus on innovation, sustainability and long-term employee development, this is an excellent opportunity to join a company where your expertise will have a real impact.

As an Order Management Specialist, you will play a key role in ensuring smooth customer order processes from order entry through to delivery, while also contributing to the management and continuous improvement of SAP Master Data processes.

Your Responsibilities

• Managing and processing customer orders within SAP
• Reviewing order details including pricing, delivery dates and product availability
• Coordinating closely with Sales, Purchasing, Production and Logistics teams
• Monitoring the complete order lifecycle from order receipt through to successful delivery
• Identifying and resolving delivery challenges, missing information and process issues
• Creating reports and analysing order status, lead times and operational performance
• Supporting SAP Master Data management activities and ensuring accurate, reliable data
• Helping establish, document and improve master data processes
• Supporting and guiding colleagues in SAP order and master data processes

What We are Looking For

• A commercial education or comparable professional qualification
• Several years of experience in Order Management, Order Processing, Customer Operations or Sales Operations
• Strong experience working with ERP systems, ideally SAP (SD/MM/PP)
• Experience managing customer orders within a manufacturing, industrial or technology environment
• Ability to collaborate effectively with different internal teams and stakeholders
• Strong organisational skills with the ability to manage multiple priorities simultaneously
• A proactive, structured and solution-oriented approach
• Excellent communication skills and strong teamwork abilities
• Experience with SAP Master Data processes, data quality management or SAP key-user responsibilities would be highly advantageous
• Fluent German and English skills, both written and spoken

Why Join?

Join an internationally recognised technology organisation shaping the future of industrial innovation

Work in a global environment with exciting digital transformation initiatives

Develop your expertise across Order Management, SAP and business process improvement

Benefit from excellent training and professional development opportunities

Enjoy a flexible and family-friendly working culture supporting work-life balance

Become part of a collaborative team where your ideas and improvements are valued

Work for a company committed to innovation, sustainability and long-term success

Build a long-term career within a stable and growing organisation