Salesforce CRM Lead for Nonprofit (Bern, Hybrid)

TechOhana Ltd; Bern; Hybrid; CHF 110,000 - 150,000; Full time

Job summary

TechOhana Ltd in Bern, Switzerland, is seeking a CRM Application Manager to own the Salesforce platform through go-live and beyond. Based in Bern, you will configure and maintain the CRM and work with the implementation partner during go-live.

You will support Marketing Cloud and Data Cloud for the marketing and fundraising teams, and translate business requests into practical solutions. This role requires hands-on nonprofit Salesforce experience (NPSP/Nonprofit Cloud), fluency in German and

Qualifications

• Hands-on Salesforce experience in a nonprofit setting (NPSP/Nonprofit Cloud).
• Experience with Salesforce Marketing Cloud or Data Cloud.
• Fluent German and English at C1 or above.
• Swiss or EU/EFTA citizenship.
• Experience across Salesforce clouds (Sales, Service, Nonprofit).
• Has been through at least one Salesforce implementation or go-live.
• Based in Bern; on-site three days a week, rest from home.
• Start in 2027; a three-month notice period is fine.

Responsibilities

• Configure and maintain the Salesforce CRM platform.
• Collaborate with the implementation partner through go-live.
• Support Marketing Cloud and Data Cloud for the marketing and fundraising teams.
• Turn business requests into practical Salesforce solutions.

Skills

Salesforce

NPSP/Nonprofit Cloud

Marketing Cloud

Data Cloud

German

English

Go-live experience

Bern-based

Job description

TechOhana Ltd in Bern, Switzerland, is seeking a CRM Application Manager to own the Salesforce platform through go-live and beyond. Based in Bern, you will configure and maintain the CRM and work with the implementation partner during go-live.

You will support Marketing Cloud and Data Cloud for the marketing and fundraising teams, and translate business requests into practical solutions. This role requires hands-on nonprofit Salesforce experience (NPSP/Nonprofit Cloud), fluency in German and