Salesforce Application Manager

TechOhana Ltd; Lyss; Hybrid; CHF 110,000 - 150,000; Full time

Job summary

TechOhana Ltd is seeking a seasoned Salesforce professional to own and develop the platform, including Industry Cloud, Marketing Cloud and Data Cloud. You will collaborate with the project lead and key users while reviewing deliverables from external partners.

The role requires hands-on administration, strong configuration skills, and a focus on data quality. On-site presence is expected three days a week in Switzerland.

Qualifications

• Hands-on Salesforce administration and development experience.
• Experience with Industry Cloud, Marketing Cloud or Data Cloud (2 of 3).
• Strong knowledge of Flow, data modeling, and security concepts.

Responsibilities

• Own the stable operation and technical development of the Salesforce platform.
• Administer and configure Salesforce: users, roles and permissions, flows and automation, and the data model.
• Work with key users to analyse requirements, design solutions and deliver enhancements independently.
• Write technical specifications, assess new requirements and coordinate with stakeholders.
• Review solutions built by external partners for quality and maintainability.
• Collaborate with data analysts to maintain data quality.

Skills

Salesforce Administration

Salesforce Development

Industry Cloud

Marketing Cloud

Data Cloud

Flow/Automation

Security & Permissions

German & English

Education

Salesforce Administrator Certification

Salesforce Advanced Administrator

Tools

Salesforce APIs

Data Modeling

Job description

The client is currently implementing Salesforce, with go-live planned for mid-2027. The implementation is being delivered with external implementation partners and covers Industry Cloud, Marketing Cloud and Data Cloud, among other areas. The company is deliberately building its Salesforce expertise in-house. You'll be the central technical contact for the platform, working closely with the project lead and the key users and reviewing what the external partners deliver.

RESPONSIBILITIES:

• Own the stable operation and technical development of the Salesforce platform, including Industry Cloud, Marketing Cloud and Data Cloud
• Administer and configure Salesforce: users, roles and permissions, flows and automation, and the data model
• Work with key users to analyse requirements, design solutions and deliver enhancements independently
• Write technical specifications, assess new requirements and coordinate with all stakeholders on projects, changes and support cases
• Technically review and sign off solutions built by external partners, making sure they meet quality and maintainability standards
• Work with the data analysts to keep master data clean and data quality high
• Maintain and monitor interfaces and environments, and keep the system documentation up to date

PROFILE:

• Several years of hands-on experience administering, configuring and developing Salesforce
• Experience with Industry Cloud, Marketing Cloud or Data Cloud (at least 2 of the 3)
• Solid knowledge of Salesforce Flow, data modelling, and permission and security concepts
• Very good German and English, written and spoken
• Based in Switzerland or with concrete plans to relocate, as being on site matters (usually 3 days a week)

NICE TO HAVE:

• Experience with industry-specific Salesforce Clouds
• APIs and integration concepts (REST, SOAP), and interfaces between Salesforce and other systems
• Experience working with external implementation partners, and the ability to assess their solutions against Salesforce best practices
• Certifications such as Salesforce Administrator or Advanced Administrator
• A degree or vocational training in computer science or business informatics, or equivalent professional experience

WHAT'S ON OFFER:

• A key role with real room to shape things: you'll support the rollout of the new CRM platform through go-live and then own its technical development
• An in-house role at an end-user company, working directly with the business teams and key users
• Hybrid working with 3 days on site, at a location that's easy to reach by train
• A competitive salary based on experience