Sales Operations Specialist (Supply Chain)

mageba sa; Bülach; On-site; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Company events

Job summary

mageba Switzerland is seeking a Sales Operations Specialist to streamline sales, logistics, and procurement processes. You will provide admin and operational support to the Sales & Operations team, manage customer orders in the ERP, and coordinate with logistics and suppliers to ensure timely deliveries.

The role requires 3–5 years in supply chain or sales operations, strong organizational skills, and fluency in German and English.

Qualifications

• Completed commercial apprenticeship (Swiss Federal VET Diploma in Commerce, EFZ) or an equivalent qualification.
• 3–5 years of professional experience in supply chain management, sales operations, logistics, procurement, or a related field.
• Strong organizational and problem-solving skills, with a proactive and solution-oriented mindset.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams and departments.
• Good command of German and English, both written and spoken.

Responsibilities

• Provide administrative and operational support to the Sales & Operations team.
• Process customer orders and ensure accurate and up-to-date records in the ERP system.
• Coordinate order fulfillment, shipment scheduling, and delivery tracking in collaboration with logistics providers.
• Prepare purchase orders and coordinate procurement activities with suppliers.
• Monitor supplier deliveries, follow up on outstanding orders, and resolve supply-related issues.
• Prepare quotations, sales reports, and operational performance reports.
• Act as a key point of contact for customers, suppliers, and internal stakeholders regarding order processing and delivery status.
• Support the resolution of order discrepancies, invoicing issues, and customer inquiries in a timely and professional manner.
• Ensure compliance with internal procedures and maintain accurate and complete documentation.
• Identify opportunities for process improvements and contribute to initiatives that enhance efficiency across sales, logistics, and procurement operations.

Skills

Organization

Problem-solving

Communication

Bilingual German/English

Education

EFZ Swiss Federal VET Diploma in Commerce

Tools

MS Office

ERP systems

Job description

Sales Operations Specialist (Supply Chain)

The Sales Operations Specialist supports the efficient execution of sales, logistics, and procurement activities to ensure smooth business operations. The role provides administrative and operational support to the commercial team (maCH), coordinates order processing and deliveries and assists with purchasing activities. It serves as a key link between customers, suppliers, and internal departments to ensure timely and accurate information flow. The position contributes to customer satisfaction and operational excellence through effective coordination and attention to detail.

Your responsibilities

Provide administrative and operational support to the Sales & Operations team.

Process customer orders and ensure accurate and up-to-date records in the ERP system.

Coordinate order fulfillment, shipment scheduling, and delivery tracking in collaboration with logistics providers.

Prepare purchase orders and coordinate procurement activities with suppliers.

Monitor supplier deliveries, follow up on outstanding orders, and resolve supply-related issues.

Prepare quotations, sales reports, and operational performance reports.

Act as a key point of contact for customers, suppliers, and internal stakeholders regarding order processing and delivery status.

Support the resolution of order discrepancies, invoicing issues, and customer inquiries in a timely and professional manner.

Ensure compliance with internal procedures and maintain accurate and complete documentation.

Identify opportunities for process improvements and contribute to initiatives that enhance efficiency across sales, logistics, and procurement operations.

Your profile

Completed commercial apprenticeship (Swiss Federal VET Diploma in Commerce, EFZ) or an equivalent qualification.

3–5 years of professional experience in supply chain management, sales operations, logistics, procurement, or a related field.

Strong organizational and problem-solving skills, with a proactive and solution-oriented mindset.

Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams and departments.

Good command of German and English, both written and spoken.

Proficiency in MS Office applications and experience working with ERP systems.

High level of accuracy, attention to detail, and ability to manage multiple tasks and priorities independently.

Diversified job in an open international environment, with a flat organizational structure.

Opportunity to learn and grow professionally.

Various company events throughout the year.

Your move

At mageba Switzerland, we know that our future success and growth depend on hiring the right people, for the right jobs. We continuously seek the most talented, qualified, committed and diverse individuals to join our team. Are you interested in this demanding but also most interesting position? We look forward to receiving your application.