Head of Operations Europe

Richemont; Meyrin; Presencial; CHF 110.000 - 150.000; Jornada completa

Descripción de la vacante

Richemont is seeking a regional Stock & Demand Planning lead to define and implement the stock strategy across markets. You will partner with Markets, HQ, Commercial, and Marketing to ensure accurate forecasts and efficient inventory deployment.

The role emphasizes strong analytics, project leadership, and collaboration across teams to drive performance and reduce stockouts. Fluency in English is required; additional European languages are a plus.

Formación

• Proven experience as a supply chain manager or in a similar managerial role.
• In-depth knowledge of supply chain principles, inventory control, and planning systems.
• Bachelor’s or master’s degree in supply chain or equivalent.
• Strong analytical mindset and ability to lead complex projects and influence stakeholders.
• Fluent in English; another European language is a plus.

Responsabilidades

• Manage the regional sales forecast process in coordination with Markets, HQ, Commercial, and Marketing.
• Deploy assortment and auto-replenishment strategy across the network.
• Lead sales and stock reporting, analysis, and regional BI initiatives.
• Lead strategic projects to optimize operations and improve efficiency.

Conocimientos

Supply chain management

Inventory control

Planning systems

Analytical skills

Interpersonal skills

Communication skills

SAP experience

English proficiency

Educación

Bachelor/Master in supply chain

Descripción del empleo

Reporting to the Head of Demand & Distribution Planning, the key objectives of this position are to define, fine-tune, and implement regional stock strategy in accordance with business ambitions. You will be a strategic and challenging business partner for Markets, HQ, Commercial, and Marketing teams to drive and develop operations accuracy and efficiency.

HOW WILL YOU MAKE AN IMPACT?

Demand Management

• Manage the overall sales forecast process for the region.
• Collaborate with commercial, finance, and marketing teams to ensure consistency with budget, collection strategy, and launch strategy.
• Ensure sales forecast accuracy as a key KPI.

Inventory Management

• Deploy assortment and auto-replenishment strategy throughout the network on the core range.
• Define an implementation strategy for novelties and ensure flawless execution.
• Arbitrate allocation choice priorities during periods of scarcity and shortages.
• Organize and execute travelling collection circulation on high-end pieces.

Reporting, Analysis & Business Intelligence

• Conduct sales and stock reporting, analysis, and business intelligence for the region.
• Lead monthly regional meetings to ensure alignment with marketing and sales on current situations.
• Define and drive collaborative action plans.

Continuous Improvement & Change Enablement

• Lead and deploy strategic projects for the region and markets to optimize operations organization and workflows, improving overall business performance and efficiency.
• Challenge the status quo and support markets’ operations teams in identifying improvement areas and developing effective solutions.

WHAT ABOUT YOU?

• Proven experience as a supply chain manager or in a similar managerial role.
• In-depth knowledge of supply chain principles, inventory control, and planning systems
• Bachelor’s or master’s degree in supply chain or equivalent
• Strong analytical skills and mindset
• Strong interpersonal and communication skills, with the ability to efficiently manage complex projects and influence/lead sessions with retail and commercial experts.
• Self-motivated, able to work autonomously and collaboratively with strong organizational skills.
• Ideally SAP experience/knowledge
• Business proficient in English (both spoken and written); mastering another European language is a plus.

If you are a results-driven professional with a passion for supply chain management and a keen eye for details, we invite you to join our team and contribute to the success of our demand and supply chain operations.