Sales & Key Account Manager HealthCare

Batterman Consulting Basel AG; Vaud; On-site; CHF 120,000 - 180,000; Full time

Job summary

Biosystems Switzerland AG in Muttenz (Switzerland) is seeking a Sales & Key Account Manager HealthCare to strengthen its French-speaking Switzerland team. The role focuses on managing existing relationships with medical professionals in laboratories, rather than acquiring new customers.

You will analyse lab infrastructures, support hospital projects, and collaborate with procurement, IT and service teams to optimize solutions.

Qualifications

• Experience selling laboratory equipment and consumables to clinics and private labs.
• Strong customer consulting and product sales skills.
• Analytical, structured, and reliable working style with good planning.

Responsibilities

• Manage and maintain relationships with medical professionals in public and private labs in French-speaking Switzerland.
• Analyse labs and identify opportunities for upselling and cross-selling.
• Build long-term customer relationships and ensure satisfaction.
• Support hospital sector investments through stakeholder management.
• Coordinate projects during order execution with internal teams.
• Contribute to updating quotations and development of services.
• Maintain CRM master data and sales materials.

Skills

Sales experience

CRM knowledge

Analytical thinking

Education

Biomedical Scientist (BMA) or Biology degree

Tools

CRM software

Job description

La relation et le conseil au c½ur de la fonction

Sales \\& Key Account Manager HealthCare

Our Client

Our client, Biosystems Switzerland AG, is Switzerland's leading full-service supplier of laboratory equipment and consumables, with a particular focus on histology and immunopathology.

As part of a succession plan, we are looking to strengthen the Sales Team in French-speaking Switzerland.

The primary focus of this role is on managing and maintaining existing customer relationships rather than business development and acquiring new customers.

As an established player in a niche market, the company is well known among all relevant stakeholders and benefits from an excellent professional network. The aim is to maintain and further strengthen this strong market position in the future.

Location: Switzerland, field-based role / Muttenz (head office)

Your Responsibilities

• Manage and maintain customer relationships, particularly with specialised medical professionals in public and private laboratories throughout French-speaking Switzerland
• Analyse existing laboratory infrastructures and identify opportunities for optimisation and improvement (up-selling and cross-selling)
• Build and maintain long-term, sustainable customer relationships
• Support investment projects in the hospital sector through active stakeholder management, particularly with procurement, hospital IT and laboratory departments
• Manage projects during the implementation of customer orders, in collaboration with internal sales, Application and Service teams
• Contribute to updating quotations and further developing services
• Maintain master data in the CRM system and contribute to the development of sales materials

Your Profile

• Qualification as a Biomedical Scientist (BMA) or a degree in Biology or similar
• Professional experience in selling laboratory equipment and consumables to clinics and private laboratories
• Enjoyment of customer consulting and product sales
• Analytical, structured and reliable working approach, with strong organisational and planning skills
• Communicative and dynamic personality with a good sense of humour, who enjoys meeting new people and working in an interdisciplinary and innovative team
• Excellent command of English and French, both written and spoken
• Strong customer service orientation, collaborative mindset and excellent networking and relationship-building skills

Your Benefits

• A highly varied and interesting role
• Attractive and flexible employment conditions
• A high degree of autonomy in organising your daily work
• No fixed KPIs and a salary independent of commission-based targets