Sales Advisor - Permanent Contract - Part-Time (20h per week) - Zurich

Apm Monaco; Zürich; On-site; CHF 34,000 - 44,000; Part time

Job summary

APM Monaco in Zurich is seeking a part-time Sales Advisor to join our boutique team. You will welcome customers, advise on products, and build trusted relationships to provide a unique shopping experience.

You will actively contribute to reaching sales targets, showcase brand stories, and deliver personalised after-sales follow-up. You’ll also help maintain boutique standards and support stock, visual merchandising, and POS procedures.

Qualifications

• You love APM Monaco and are passionate about sales.
• Strong customer service and interpersonal skills.
• Experience in luxury/fashion retail is a plus.
• Organised, dynamic and eager to learn; adaptable.

Responsibilities

• Welcome, advise and build trusted relationships with customers to provide a unique shopping experience.
• Actively contribute to achieving the boutique’s sales targets.
• Demonstrate strong knowledge of APM Monaco products to showcase the brand’s story and unique character to customers.
• Build customer loyalty by providing personalised after-sales follow-up.
• Ensure an impeccable level of customer service at every interaction.
• Handle customer enquiries and initial complaints professionally.
• Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment.
• Support visual merchandising in line with brand guidelines.
• Assist with stock management and inventory.
• Follow payment and POS procedures.

Skills

Passion for sales

Customer service

Interpersonal skills

Boutique experience

Organised

Adaptable

Job description

We are looking for a part-time Sales Advisor to join our team in Zurich!

Sales

• Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
• Actively contribute to achieving the boutique’s sales targets
• Demonstrate strong knowledge of APM products to showcase the brand’s story and unique character to customers
• Build customer loyalty by providing personalised after-sales follow-up

Customer Service

• Ensure an impeccable level of customer service at every interaction
• Handle customer enquiries and initial complaints professionally

Operations & Visual Merchandising

• Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
• Support visual merchandising in line with brand guidelines
• Assist with stock management and inventory
• Follow payment and POS procedures

Profile

• You love APM Monaco!
• You are passionate about sales
• You have a strong sense of customer service and excellent interpersonal skills
• Previous boutique experience (luxury or fashion retail) is a real plus
• You are organised, dynamic and eager to learn
• You are adaptable and able to demonstrate flexibility when needed.