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Fusalp in Zürich is seeking a Sales Associate to create exceptional client experiences while contributing to the boutique’s commercial success. You will welcome and advise a diverse clientele, delivering a luxury experience in line with Fusalp’s standards and values.
The role requires fluent German (C1) and English (C1), with at least 5 years in luxury or premium retail. A permanent part-time contract (80%) and CHF 4,500 monthly salary are offered, along with a clear career path toward an
***Are fluent in German, with a minimum C1 level being essential for the role.***
As a Sales Associate, your role is to create exceptional client experiences while actively contributing to the commercial success of the boutique.
Welcome and advise a local and international clientele with professionalism and authenticity.
Deliver a memorable luxury experience aligned with Fusalp’s standards and values.
Understand client needs and recommend products that best suit their lifestyle and expectations.
Contribute to achieving and exceeding sales targets and boutique KPIs.
Build long-term customer relationships through outstanding service and clienteling.
Actively contribute to the development of the client database.
Contribute to the visual merchandising and presentation of the boutique.
Support stock management, deliveries, inventories.
Contribute to a positive and collaborative team environment.
Fluent German (minimum C1) and English (minimum C1) are required. French or Spanish would be a strong asset. You have at least 5 years of sucess experience in luxury retail, premium retail, hospitality or another environment where customer experience is key. You have a strong understanding of luxury service standards, clienteling and retail KPIs, with a proven ability to achieve ambitious sales targets. You are comfortable using retail systems and handling administrative tasks with accuracy. You enjoy selling and are motivated by achieving ambitious targets. You understand what excellent service looks like and naturally build trust with clients. You are proactive, organised and able to manage multiple priorities in a demanding retail environment. You enjoy taking initiative, solving problems and contributing positively to the team’s success.
If you are passionate about luxury, customer experience and commercial success, and if you are looking for more than a sales role, a genuine career opportunity within a growing House, we would love to hear from you.