Luxury Sales Advisor GER/ENG

Zohorecruit; Zürich; Vor Ort; CHF 55.000 - 90.000; Vollzeit

Zusammenfassung

Zurich boutique seeks a multilingual Luxury Sales Advisor to represent the brand with elegance, guiding clients through a refined journey and delivering personalized service in a luxury environment.

You will excel at achieving targets, maintaining client data in CRM, and supporting boutique presentation and stock management while collaborating with colleagues to ensure exceptional service and loyalty.

Qualifikationen

• Several years of proven experience in luxury retail.
• Passion for luxury goods and understanding of high-end client journey.
• Strong sales acumen with track record of exceeding targets.
• Team-oriented with excellent collaboration skills.
• Excellent communication and interpersonal skills.
• Fluency in German required; English essential; additional languages are a plus.

Aufgaben

• Consistently achieving and exceeding sales targets, contributing to the boutique’s commercial success.
• Delivering outstanding customer service, including proactive claim management and after-sales support.
• Accurately capturing and maintaining client data in the CRM system to enhance personalization and loyalty.
• Upholding boutique visual merchandising standards and supporting impactful product presentations.
• Ensuring compliance with cash handling, security, and loss prevention procedures.
• Conducting inventory checks and supporting accurate stock management.
• Developing expertise in a designated product category to serve as a trusted advisor for clients and colleagues.
• Supporting reporting activities to enable performance tracking and business insights.
• Maintaining the highest standards of boutique cleanliness, organization, and presentation.

Kenntnisse

Luxury retail

German fluency

English proficiency

Sales excellence

Tools

CRM software

Jobbeschreibung

We are currently seeking a multilingual Luxury Sales Advisor for our client’s boutique located in the heart of Zurich. In this role, you will act as a true ambassador of the brand, committed to delivering exceptional client experiences and cultivating long-lasting relationships. With a strong understanding of luxury retail, you will guide clients through their journey, offering personalized service and expert product knowledge.

Your Responsibilities

• Consistently achieving and exceeding sales targets, contributing to the boutique’s commercial success.
• Delivering outstanding customer service, including proactive claim management and after-sales support.
• Accurately capturing and maintaining client data in the CRM system to enhance personalization and loyalty.
• Upholding boutique visual merchandising standards and supporting impactful product presentations.
• Ensuring compliance with cash handling, security, and loss prevention procedures.
• Conducting inventory checks and supporting accurate stock management.
• Developing expertise in a designated product category to serve as a trusted advisor for clients and colleagues.
• Supporting reporting activities to enable performance tracking and business insights.
• Maintaining the highest standards of boutique cleanliness, organization, and presentation.

Job Requirements

• Several years of proven experience in luxury retail - Watches & Jewellery OR Fashion & Accessories' background preferred
• A genuine passion for luxury goods and an understanding of the high-end client journey.
• Strong sales acumen with a track record of exceeding targets.
• Team-oriented with excellent collaboration skills.
• Proactive, results-driven, and committed to excellence.
• Exceptional communication and interpersonal skills.
• Fluency in German is required; proficiency in English is essential, and knowledge of other languages is highly desirable.

What's on offer

You will join a prestigious luxury environment that values craftsmanship, innovation, and excellence. We foster a collaborative workplace that celebrates diversity, nurtures talent, and supports professional growth.