APM MONACO - Sales Advisor (M/W) - Permanent Contract- Full-Time - Zurich

Apm Monaco; Zürich; On-site; CHF 45,000 - 65,000; Full time

Job summary

APM Monaco in Zurich is seeking a full-time Sales Advisor to deliver a premium shopping experience for our customers. You will welcome clients, advise on products, and build lasting relationships while actively contributing to boutique sales targets.

Join a luxury fashion jewellery brand with strong product storytelling, after-sales follow-up, and a commitment to visual standards. Flexibility and a passion for customer service are essential.

Qualifications

• Excellent sales ability and clienteling skills.
• Strong customer service mindset with interpersonal skills.
• Experience in luxury/fashion retail preferred.
• Organised, dynamic, eager to learn.
• Flexible and adaptable to store needs.

Responsibilities

• Welcome, advise and build trusted relationships with customers.
• Contribute to achieving boutique sales targets.
• Demonstrate product knowledge and share brand story.
• Provide personalised after-sales follow-up.
• Maintain boutique cleanliness, stock, and visual standards.
• Assist with stock management and payment procedures.

Skills

Sales

Customer service

Visual merchandising

Luxury retail

Job description

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.

Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.

With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.

We are looking for a full-time Sales Advisor to join our team in Zurich !

Sales

• Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
• Actively contribute to achieving the boutique’s sales targets
• Demonstrate strong knowledge of APM products to showcase the brand’s story and unique character to customers
• Build customer loyalty by providing personalised after-sales follow-up

Customer Service

• Ensure an impeccable level of customer service at every interaction
• Handle customer enquiries and initial complaints professionally

Operations & Visual Merchandising

• Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
• Support visual merchandising in line with brand guidelines
• Assist with stock management and inventory
• Follow payment and POS procedures

Profile

• You love APM Monaco!
• You are passionate about sales
• You have a strong sense of customer service and excellent interpersonal skills
• Previous boutique experience (luxury or fashion retail) is a real plus
• You are organised, dynamic and eager to learn
• You are adaptable and able to demonstrate flexibility when needed.