Rotating Front Desk Receptionist — 5-Star Luxury Hotel

Mandarin Oriental; Genf; Vor Ort; CHF 50.000 - 70.000; Vollzeit

Zusammenfassung

Mandarin Oriental, Geneva is seeking a Receptionist to join our Front Office team. Based at the hotel on the banks of the Rhône, you will welcome guests, manage check-ins/outs, and support daily operations with grace and professionalism.

We value a team player with strong communication, a proactive attitude, and a Swiss work permit or EU passport. Expect a rewarding role in a legendary 5-star setting with excellent development opportunities.

Qualifikationen

• Previous Front Office experience.
• Excellent communication and flexible attitude.
• Swiss work permit or EU passport required.
• Team spirit, curiosity and growth mindset.

Aufgaben

• Monitor guest arrivals and departures daily.
• Update booking and occupancy schedules.
• Process bookings by phone, mail, or email within 24 hours.
• Prepare registration cards and guest folders for arrivals.
• Check in guests according to procedures.
• Welcome guests to Mandarin Oriental’s 5-star standards.
• Ensure credit card guarantee procedures are followed.
• Organize guest departures (billing and room release).
• Process departures per established procedures.
• Enforce guest safety procedures.
• Perform daily administrative tasks per shift checklist.
• May be required to work both day and night shifts.

Kenntnisse

Front Office experience

Team spirit

Communication skills

Flexible attitude

Jobbeschreibung

Mandarin Oriental, Geneva is seeking a Receptionist to join our Front Office team. Based at the hotel on the banks of the Rhône, you will welcome guests, manage check-ins/outs, and support daily operations with grace and professionalism.

We value a team player with strong communication, a proactive attitude, and a Swiss work permit or EU passport. Expect a rewarding role in a legendary 5-star setting with excellent development opportunities.