Responsable e-Commerce Grands Comptes

Jobup; Zürich; Sur place; CHF 120 000 - 180 000; Plein temps

Résumé du poste

Beiersdorf AG in Zurich seeks a full-time eCommerce lead to drive the local strategy in alignment with global initiatives. You will manage eKey accounts, maximize revenue, and nurture key partnerships across Swiss retail.

The role demands strong analytical skills, German and English fluency, and a proven track record in FMCG digital commerce. You will collaborate with marketing, sales, and cross-functional teams to implement pricing, promotions, and content optimizations.

Qualifications

• 3-5 years eCommerce experience, preferably in FMCG or Swiss retail.
• Strong analytical skills and experience with tools like Nielsen.
• Fluent in German and English, with a passion for customer engagement.
• University degree.

Responsabilités

• Lead local eCommerce strategy aligned with global initiatives.
• Maximize revenue and profitability for eKey accounts through management.
• Build strong customer relationships and oversee negotiations.
• Collaborate with cross-functional teams including marketing and sales.
• Prepare offers, maintain assortment lists and sell-out data.
• Act as Voice of eCom in the local organisation.

Connaissances

eCommerce experience (3-5 years)

Strong analytical skills

German language (fluent)

English language (fluent)

Formation

University degree

Outils

Nielsen

MS Office / Excel

Description du poste

Join Beiersdorf AG in Zurich for a full-time, permanent role! Be part of a dynamic team driving growth in the Swiss cosmetics market.

Tasks

• Lead local eCommerce strategy aligned with global initiatives.
• Maximize revenue and profitability for eKey accounts through effective management.
• Build strong customer relationships and oversee negotiations.

Skills

• 3-5 years eCommerce experience, preferably in FMCG or Swiss retail.
• Strong analytical skills and experience with tools like Nielsen.
• Fluent in German and English, with a passion for customer engagement.

Job Details

• Contract type:
• Permanent / Full-time
• Start date:04.01.2027
• Country / City:
• Switzerland / Zurich
• Company:
• Beiersdorf AG
• Department:
• Sales

At Beiersdorf, we believe that you can make a difference!

Do you want variety, quick decision-making processes and to take on responsibility to continuously develop yourself, our customers and brands? To work daily not only with the most popular products in the Swiss cosmetics market but also to continue writing our success story for Swiss consumers and Swiss retail? All this within a corporate culture where #OneTeam and performance go hand in hand.

You can expect the full spectrum of eCommerce and Key Account Management in one of the most dynamic FMCG environments in Switzerland.

Strategy

You are responsible for the local eCommerce strategy in alignment with our global and regional strategy

Development and implementation of the customer strategy considering our corporate strategy and the strategic orientation of the eKey Accounts (Pure Players and Omnichannels)

Identification of strategic growth opportunities and taking on customer projects to drive sustainable change together

Customer Management

You bear overall responsibility for the eKey Accounts regarding maximising sales, profitability and content scores through the best possible activation of sales growth drivers (listing, pricing, promotion, marketing, visibility, etc.)

Monthly sales planning, commenting on content scores and continuous customer, market and potential analyses of your customers based on relevant KPIs vs. business plan as well as identifying additional growth opportunities or necessary corrective measures

Close cross-functional collaboration with marketing around the development of online media assets, content pages, media redirection, campaign evaluation, data quality, etc.

Operational tasks such as preparing offers, maintaining assortment lists, sell-out data, etc.

Building trustworthy and strong customer relationships with all relevant stakeholders

Leading external negotiations and ensuring the implementation of negotiation results and customer plans

Close cross-functional collaboration with marketing, controlling, supply chain and other functions as well as cross-border, especially with Germany (dotted-line organisation), by actively contributing the local customer, shopper and market perspective.

Voice of eCom in the local organisation

Exceptional team player with an entrepreneurial mindset and assertiveness

At least 3-5 years of eCommerce experience with a proven track record, ideally in the FMCG sector and/or Swiss retail

Strong affinity for data-driven projects, reviews and optimisation of existing processes

Initial experience in performance marketing/retail media

Strong analytical and conceptual skills as well as experience with common tools such as Nielsen and MS Office (especially Excel)

Passion for direct customer contact, reliability and negotiation skills

Fluent German and English, ideally French skills

University degree