Remote Patient Payments Specialist

The Center for GI Health; Fully; Remote; CHF 33,000 - 49,000; Full time

Benefits offered by this job

Remote work

Job summary

The Center for GI Health is seeking a Remote Medical Collections Specialist to support diagnostic services for self-pay patients. You will verify out-of-pocket costs, contact patients to obtain payments before service dates, and post payments in the EMR.

This role emphasizes accuracy, timely communications, and collaboration with the RCM team. Candidate should have 3–5 years in collections or customer service, proficient Excel and Outlook skills, and the ability to work in a fast-paced,

Qualifications

• 3–5 years of experience in collections or customer service (preferred)
• Strong communication and interpersonal skills
• Ability to verify insurance eligibility and out-of-pocket expenses
• Experience posting payments in EMR and generating monthly reports

Responsibilities

• Verify insurance eligibility and out-of-pocket expenses
• Process patient payments
• Post patient payments in EMR
• Report monthly volumes of collected payments
• Assist RCM team to improve collections processes
• Pre-collect for diagnostic procedures and self-pay patients and contact patients to obtain payment

Skills

Customer service

Communications

Data entry

Microsoft Excel

Organization

Education

High School Diploma or GED

Tools

EMR software

Payment processing software

Microsoft Outlook

Job description

The Center for GI Health is seeking a Remote Medical Collections Specialist to support diagnostic services for self-pay patients. You will verify out-of-pocket costs, contact patients to obtain payments before service dates, and post payments in the EMR.

This role emphasizes accuracy, timely communications, and collaboration with the RCM team. Candidate should have 3–5 years in collections or customer service, proficient Excel and Outlook skills, and the ability to work in a fast-paced,