Remote Treatment Plan Coordinator & Financial Advocate

Pelvic Rehabilitation Medicine; Fully; Remote; CHF 29,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

Pelvic Rehabilitation Medicine is seeking a Treatment Plan Coordinator to serve as the liaison between the provider and patient after enrollment in the PRM Protocol, explaining treatment and costs, and preparing financial arrangements. This remote role supports insurance questions, cost discussions, and coordination, with duties including discussing benefits, presenting options, and tracking outcomes.

The coordinator will help patients understand financial obligations and assist with payment

Qualifications

• One to two years of relevant experience.
• Healthcare insurance benefits experience required.
• Experience with sales, out of network health care services (preferred).
• Excellent customer service skills (preferred).

Responsibilities

• Be present via Teams during discussions with patients after they have seen the provider to help the patient understand the PRM Protocol and their financial responsibility based on their insurance.
• When necessary, be present via Teams to go over cost with patients again for a second round of treatment.
• Ensure patients understand the PRM Protocol and the financial cost to them.
• Help patients understand why treatment is needed and offer options to help them afford it.
• Present case fees and financial options to patients to facilitate the decision to move forward.

Skills

Communication

Customer service

Negotiation

Organizational skills

Scheduling

Financial systems

Independent work

Tools

Microsoft Teams

eClinicalWorks

Excel

Job description

Pelvic Rehabilitation Medicine is seeking a Treatment Plan Coordinator to serve as the liaison between the provider and patient after enrollment in the PRM Protocol, explaining treatment and costs, and preparing financial arrangements. This remote role supports insurance questions, cost discussions, and coordination, with duties including discussing benefits, presenting options, and tracking outcomes.

The coordinator will help patients understand financial obligations and assist with payment