Remote Food Waste Consultant & Customer Success Pro

Kitro Sa; Switzerland; Remote; CHF 32,000 - 37,000; Full time

Benefits offered by this job

Remote environment with schedule flex

Quarterly team events in Zurich

Professional growth opportunities

Job summary

KITRO is seeking a Food Waste Consultant / Customer Success Representative to join the remote team. You will manage a client portfolio, mainly in the USA, guiding customers from installation through data analysis and goal setting to reduce food waste.

Fluency in English and Spanish plus another European language is required, with evening hours (12:00–21:00) Mon–Fri. A background in hospitality, sustainability or customer success is preferred.

Qualifications

• Hospitality, sustainability or customer success background.
• Fluent in English and Spanish, plus one other European language (Portuguese, Italian or French).
• Willingness to work 12:00–21:00 Monday to Friday.

Responsibilities

• Build and manage a portfolio of clients focused on food waste reduction.
• Guide customers from installation to onboarding, analysis and goal-setting.
• Ensure data quality and conduct customer review meetings.
• Collect feedback to improve product usage and services.
• Support hardware installations and kickoff meetings for onboarding.
• Assist customers with basic technical questions.

Skills

English

Spanish

Portuguese

Job description

KITRO is seeking a Food Waste Consultant / Customer Success Representative to join the remote team. You will manage a client portfolio, mainly in the USA, guiding customers from installation through data analysis and goal setting to reduce food waste.

Fluency in English and Spanish plus another European language is required, with evening hours (12:00–21:00) Mon–Fri. A background in hospitality, sustainability or customer success is preferred.