Remote-Eligible Chromatography Field Service Engineer (LC/GC)

Agilent Technologies

Basel

Hybrid

CHF 90,000 - 120,000

Full time

5 days ago
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Job summary

Agilent Technologies in Basel is seeking a Field Service Engineer (m/f/d) with a chromatography focus to install, configure, and maintain LC/GC systems at customer sites. You will troubleshoot hardware, software, and networking issues while delivering hands-on support and training to customers and field engineers.

The role requires a scientific degree, German and English fluency, and a willingness to travel up to 75%. French is a plus.

Qualifications

  • Bachelor’s or Master’s degree in a scientific discipline with LC/GC focus.
  • Recent graduates welcome; internships/projects in chromatography beneficial.
  • Willingness to travel and provide on-site support as required.

Responsibilities

  • Provide on-site customer support for installation, configuration, maintenance, and repair of chromatography systems and related hardware and software.
  • Diagnose and resolve hardware, software, and network issues to minimize downtime.
  • Perform preventive and corrective maintenance and optimize system performance.
  • Deliver training and knowledge transfer to customers and field engineers.
  • Maintain compliance with credentialing requirements and safety standards.

Skills

Communication
Creativity
Positive attitude
German language
English language
French language (adv)

Education

Bachelor's or Master's in chemistry/analytical chemistry/biochemistry/biotechnology

Tools

Chromatography LC/GC
Laboratory instrumentation

Job description

Agilent Technologies in Basel is seeking a Field Service Engineer (m/f/d) with a chromatography focus to install, configure, and maintain LC/GC systems at customer sites. You will troubleshoot hardware, software, and networking issues while delivering hands-on support and training to customers and field engineers.

The role requires a scientific degree, German and English fluency, and a willingness to travel up to 75%. French is a plus.

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