Proactive IT Support Engineer - Endpoints & Onboarding

Confidential; Zug; Vor Ort; CHF 70.000 - 95.000; Vollzeit

Zusammenfassung

A global organisation is seeking an IT Support Specialist to enhance internal IT support across multiple locations. The role aims to deliver reliable technical support, manage onboarding processes, and improve service efficiency.

The ideal candidate has strong troubleshooting skills, experience with Windows, Microsoft 365, and a customer-focused approach. This position plays a crucial role in supporting users and driving operational effectiveness through automation and standardised processes.

Qualifikationen

• Hands-on experience with Windows and Microsoft 365.
• Experience in end-user computing or service desk environments.
• Understanding of endpoint lifecycle management.

Aufgaben

• Provide onsite and remote technical support for end-user devices.
• Support onboarding and off-boarding processes.
• Troubleshoot hardware, software, and networking issues.

Kenntnisse

Experience in IT support

Windows proficiency

Microsoft 365 skills

Strong troubleshooting skills

Knowledge of ITSM practices

Tools

PowerShell

Intune

Jobbeschreibung

A global organisation is seeking an IT Support Specialist to enhance internal IT support across multiple locations. The role aims to deliver reliable technical support, manage onboarding processes, and improve service efficiency.

The ideal candidate has strong troubleshooting skills, experience with Windows, Microsoft 365, and a customer-focused approach. This position plays a crucial role in supporting users and driving operational effectiveness through automation and standardised processes.