Personal Assistant, PB Emerging Markets (f/m/x)

Deutsche Bank; Zürich; On-site; CHF 90,000 - 120,000; Full time

Job summary

Deutsche Bank in Switzerland (Zurich) seeks a seasoned Personal Assistant to support the Head of Private Banking Latin America and the Emerging Markets leadership team. The role requires meticulous calendar management and cross-border coordination across time zones.

You will arrange travel, prepare itineraries and expenses, screen requests, and serve as a trusted partner to senior management. Fluency in English and Spanish is required; Portuguese is a plus, with strong discretion and teamwork

Qualifications

• Minimum 5 years of PA/EA or admin support experience.
• Fluency in English and Spanish required; Portuguese a plus.
• Strong calendar, travel, and diary management across time zones.
• Discreet, professional with confidentiality and governance awareness.

Responsibilities

• Provide dedicated executive support to the Head of Private Banking Latin America.
• Proactively manage a complex calendar across multiple time zones.
• Coordinate domestic and international travel, visas and itineraries.
• Prepare travel and expense reports per internal policies.
• Screen and prioritize incoming requests for senior management.

Skills

Calendar management

Travel coordination

Stakeholder management

Discretion

Attention to detail

English & Spanish

MS Office

Cross-functional teamwork

Problem solving

AI tools usage

Tools

Microsoft Office

Collaboration tools

Job description

Job Description

The Personal Assistant will provide dedicated support to the Head of Private Banking Latin America and broader support to the Swiss-based Emerging Markets leadership team.

The role requires a highly organized, proactive and service-oriented individual capable of managing complex calendars, travel arrangements, administrative processes and logistical coordination across multiple jurisdictions.

The successful candidate will act as a trusted partner to senior management, ensuring the smooth running of day-to-day business activities while supporting the wider Emerging Markets platform in Switzerland.

Executive Support, Administrative and Coordination Responsibilities

• Provide dedicated executive support to the Head of Private Banking Latin America.
• Proactively manage a complex and dynamic calendar across multiple time-zones, including meeting/events scheduling, prioritization of commitments and coordination with senior internal and external stakeholders.
• Manage domestic and international business travel arrangements, including flights, accommodation, visas, transportation and itinerary preparation together with the travel agency.
• Prepare travel and expense reports in accordance with internal policies and ensure timely submission and follow-up.
• Screen, prioritize and coordinate incoming requests and correspondence on behalf of senior management.

Leadership Team Support

• Provide travel and expense management support for additional senior leaders and Managing Directors within the Emerging Markets Switzerland platform.
• Coordinate travel bookings and related logistical requirements in accordance with business needs and internal procedures.
• Serve as a key point of contact for administrative matters impacting the broader Emerging Markets leadership team.

Administrative and Operational Coordination

• Coordinate a wide range of administrative and logistical requests across the Emerging Markets Switzerland business.
• Liaise with internal functions including Business Management, Facilities, Human Resources and Technology to facilitate day-to-day business needs.
• Assist with office logistics, seating arrangements, visitor coordination and local business events.
• Support onboarding and offboarding activities for employees where required.
• Maintain records, documentation and management information in accordance with internal policies and record retention requirements.
• Support local projects and initiatives by coordinating meetings, follow-ups and action tracking.
• Ensure appropriate back-up coverage and support during the absence of other administrative staff to maintain business continuity.
• Ensure all activities are conducted in accordance with regulatory requirements and Deutsche Bank policies.
• Contribute to a strong risk and control culture through adherence to governance and operational standards.

Skills & Qualification

• Minimum 5 years of experience as a Personal Assistant, Executive Assistant or administrative support professional, preferably within private banking, wealth management or financial services.
• Fluency in English and Spanish (written and verbal) is required. Portuguese is a plus.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Proven experience supporting senior executives and managing complex calendars and international travel arrangements.
• Excellent interpersonal, communication and stakeholder management skills.
• High degree of professionalism, discretion and confidentiality.
• Strong attention to detail and ability to work accurately under pressure.
• Excellent teamwork skills and the ability to work effectively across global teams and a matrix organization.
• Proficiency in Microsoft Office applications and collaboration tools.
• Service-oriented mindset with a proactive and solution-driven approach.
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Well-being & Benefits

• Emotionally and mentally balancedWe support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
• Physically thrivingWe support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
• Socially connectedWe strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.
• Financially secureWe support you to meet personal financial goals during your active career and for the future.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inc