Assistant Relationship Manager - Intermediaries 100% (f/m/d), Temporary until 31.07.2027

Bank Julius Bär & Co. Ltd.; Zürich; On-site; CHF 70,000 - 90,000; Full time

Job summary

Julius Baer in Zurich is seeking an Assistant to the Relationship Manager to support client interactions and trading operations across Intermediaries & FO and end-clients. You will handle order placement, payments, and data requests with accuracy and timeliness, escalating to senior colleagues when needed.

We value proactive, detail-oriented professionals with strong communication skills and fluency in English and German who can work independently while collaborating with the RM team.

Qualifications

• Excellent organisational skills and ability to work independently within the Assistant RM scope.
• Proactive, friendly, solution- and customer-oriented attitude.
• Strong team player with excellent communication skills.
• High personal integrity and risk awareness.
• Foundational knowledge of financial markets and regulatory environment.
• Basic understanding of products and services for EAM clients.
• Very good MS Office skills.
• Fluency in English and German (oral and written).
• Immediate or short-term availability preferred.

Responsibilities

• Supports RM and team in client interaction in all respects.
• Attends to incoming calls and takes prompt action.
• Maintains and updates client instruction records.
• Creates system-based reports for the RM.
• Provides clients with information and data without advice or value judgments.
• Processes orders, trades, payments, and related requests.
• Promotes the use of Intermediaries & FO e-channels.
• Monitors deposits, loans, trades and follows up as necessary.
• Organises client meetings and document preparation.
• Supports RM in investigations and cross-team collaboration.
• Adheres to compliance, legal guidelines and internal policies.
• Acts as first line of risk defence by raising concerns.

Skills

Organizational skills

Customer-oriented

Team player

Integrity & risk awareness

Financial markets knowledge

MS Office

English & German

Job description

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

The Assistant supports the Team and the Relationship Managers (RMs) with all Intermediaries & FO and end-client requests on trading and operational aspects - with the objective to ensure seamless operations and fast, competent and complete responses. Responsibilities include order placement, handling of client requests, payment execution and placement of loans and deposits. Accuracy and timeliness are paramount, with effective handling of enquiries and data provision, plus escalation to senior colleagues where necessary. The RM relies on the Assistant to help promote and service the e-channels dedicated to the Intermediaries & FO and to process the related requests and enquiries. The Assistant is involved in the ongoing information exchange with RMs, plus both internal and external stakeholders in course of business with the clients. As such, they are a role model for professional, competent and high-quality client care and the foundation of our successful Front teams.

Your Challenge

• Supports the RM and team in client interaction in all respects
• Attends to incoming calls and takes prompt action
• Maintains and updates records of client instructions, details, and preferences.
• Creates system-based reports for the RM
• Provides clients with verbal and/or written information and data, giving neither advice nor any statement of opinion as value judgement
• Processes orders, trades, transactions, payments placement (outside e-channels) and handles and executes clients’ requests
• Helps to promote the usage and adoption of our dedicated Intermediaries & FO e-channels
• Monitors the maturity list for deposits, loans, trades; takes action where instruction is standard, seeks instructions (from RM or client) if necessary and required
• Organises and follows up client meetings, including logistics and document preparation
• Supports the RM in investigations and troubleshooting, maintaining close bank-internal cross-team/unit collaboration
• Full adherence at all times to compliance, legal guidelines, internal rules, regulations and policies
• Is a first line of risk defence, through raising concerns, following up on issues and escalating as necessary

Your Profile

• Excellent organisational skills, able to work swiftly, independently within the Assistant RM scope and accurately even when under pressure
• Proactive, friendly and solution- as well as customer-oriented attitude
• Strong team player with excellent communication skills
• High personal integrity and risk awareness/ethical mindset
• Foundational knowledge of financial markets: structure, function and legal/regulatory environment as well as industry awareness
• Basic understanding of relevant products and services applicable to EAM clients, plus valuation principles
• Very good MS Office skills
• Strong fluency in English and in German (oral and written)
• Candidates with immediate or short-term availability will be strongly preferred.

Why join Julius Baer?

The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them – in their business and personal life, today and for future generations.

Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo.

At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients.

Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners. Committed to your success Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees.

We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes.

For more information visit www.juliusbaer.com or contact us via the Contact Form.