Intern, Client Service - Emerging Europe (f/m/x)

Deutsche Bank; Zürich; Vor Ort; CHF 11.000 - 16.000; Vollzeit

Zusammenfassung

Deutsche Bank's Emerging Europe Client Service internship offers exposure to wealth management and banking solutions within the Private Bank division. You will support Relationship Managers and Investment Managers in day-to-day client servicing, documentation, and account reviews, while learning controls and processes for international client coverage.

Applicants should be pursuing higher education in finance or related fields, with strong English and communication skills, and an interest in

Qualifikationen

• Fluent English and strong communication skills.
• Interest in client service, banking and financial markets.
• Organised, detail-oriented and able to manage priorities.
• Basic Microsoft Office skills.
• Current or completed higher education in finance, banking, economics, business administration or a related field.
• Able to handle confidential information responsibly and follow internal policies.
• Proven ability to leverage AI tools to enhance productivity while applying critical judgment.

Aufgaben

• Support day-to-day client service and account administration activities.
• Assist with client documentation, account openings and periodic reviews.
• Help monitor payments, transfers, balances and product maturities.
• Coordinate client requests with relevant internal teams.
• Support presentations, client meetings and team initiatives.
• Follow internal policies, controls and compliance requirements.

Kenntnisse

Fluent English

Strong communication

Interest in client service

Banking and financial markets

Organised

Detail-oriented

Prioritisation

Basic Microsoft Office skills

Confidential information handling

AI tools for productivity

Ausbildung

Higher education in finance, banking, economics, business administration or related field

Tools

Microsoft Office

Jobbeschreibung

Job Description:

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people - in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world - be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division. Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

About the division and the desk

The Private Bank provides comprehensive wealth management, investment, and banking solutions to individuals, entrepreneurs, and families. The division focuses on delivering tailored advice and building long-term client relationships to help clients achieve their financial goals.

The Emerging Europe Client Service team supports Relationship Managers and Investment Managers in the day-to-day servicing of clients. During this internship, you will gain practical exposure to client service and account management activities, as well as to the systems, controls and processes supporting international client coverage. You will support operational and client service activities under the guidance of experienced colleagues and collaborate with front-office and control-function stakeholders.

Key responsibilities

• Support day-to-day client service and account administration activities.


• Assist with client documentation, account openings and periodic reviews.


• Help monitor payments, transfers, balances and product maturities.


• Coordinate client requests with relevant internal teams.


• Support presentations, client meetings and team initiatives.


• Follow internal policies, controls and compliance requirements.

Must-have skills and competencies

• Fluent English and strong communication skills.


• Interest in client service, banking and financial markets.


• Organised, detail-oriented and able to manage priorities.


• Basic Microsoft Office skills.


• Current or completed higher education in finance, banking, economics, business administration or a related field.


• Able to handle confidential information responsibly and follow internal policies.


• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Nice-to-have skills and competencies

• Fluency in at least one Emerging Europe language, preferably Turkish, Greek, Hebrew, Russian or Ukrainian.


• Previous internship, academic project or other exposure to banking, financial services, client service or an operational environment.

Benefits and wellbeing:

• Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Our corporate culture promotes dialogue and encourages sharing opinions and feedback (speak‑up culture).


• Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.


• Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well‑being.


• Financially secure: We support you to meet personal financial goals during your active career and for the future.

About us and our teams:

Our values define the working environment we strive to create - where our people have a sense of belonging and everyone feels welcomed, respected and can contribute and grow. We know that high-performing teams have different skills, backgrounds, and experiences. We collaborate, encourage and enable open dialogue and diversity of views. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.