Medical Information Manager - 7156

CTC Resourcing Solutions; Zürich; On-site; CHF 90,000 - 120,000; Full time

Job summary

CTC Resourcing Solutions is seeking a Medical Information Manager for their client in Zurich. The role focuses on providing accurate medical information to healthcare professionals, patients, and internal stakeholders, and on creating global scientific response documents.

The position requires medical information experience, strong communication skills, and the ability to collaborate with cross-functional teams across Clinical R&D, Pharmacovigilance, Quality, Marketing, and Global Medical

Qualifications

• Proven experience in medical information or medical affairs.
• Strong communication skills, both written and verbal.
• Ability to collaborate with clinical, regulatory and commercial teams.
• Experience handling HCP inquiries and medical review processes.

Responsibilities

• Provide accurate medical information to healthcare professionals, patients, and internal stakeholders.
• Create and maintain global scientific response documents.
• Review medical and promotional materials for accuracy and regulatory compliance.
• Lead standard response letters and FAQs.
• Collaborate with Clinical R&D, Pharmacovigilance, Quality, Marketing and Global Medical Affairs teams.
• Support Medical Affairs booth planning for conferences.

Skills

Medical information

Healthcare communication

Cross-functional collaboration

Job description

CTC is a team of specialized industry experts providing companies with comprehensive talent sourcing, reliable HR, and consulting services. We assist diverse candidates in finding promising career opportunities and offer the latest skill development training programs.

Our client is a specialist biotherapeutics manufacturer with over a century of experience treating various diseases worldwide. They are committed to patients with coagulation disorders, immunological diseases, enzyme-deficiency diseases, and other rare diseases.

For their office in Zurich, we are currently recruiting for a Medical Information Manager - Initial 12-month contract.

The Medical Information Specialist will be responsible for providing accurate and timely medical information to healthcare professionals, patients, and internal stakeholders, the creation of global scientific response documents, and the medical review of medical and promotional materials.

Main responsibilities:

• Respond to unsolicited inquiries received by Healthcare Professionals (HCPs), patients, and caregivers via phone, e-mail, medical information request form (MIRF), live chat, and field medical or field sales with accurate, fair-balanced, and relevant medical information for all approved products and pipeline products
• Responsible for handling escalated complex global HCP inquiries
• Lead standard response letters (SRLs), Frequently Asked Questions (FAQs), and other medical information documents to ensure the Medical Information database remains up to date
• Participate in the medical review of promotional materials, ensuring medical/scientific accuracy and adherence to local regulations
• Collaborate with cross-functional stakeholders across the organization such as Clinical R&D, Pharmacovigilance, Quality, Marketing, Global Market Access/HCS, Heads of Medical Affairs in the US and International, TA Heads and global medical operations functions
• Contribute to planning and staffing of Medical Affairs Booth in collaboration with Medical Affairs colleagues for conferences to support the information needs of customers
• Adopt and adhere to harmonized global medical information processes
• Utilize established systems for documentation and customer/inquiry insights generation and facilitate communication of new medical insights periodically

Qualifications and experience:

• Relevant working/residency permit or Swiss/EU-Citizenship required
• Successful track record in a medical information role regionally and/or globally
• Minimum of 3 years of experience in the pharmaceutical industry, predominantly in the medical information function
• A collaborative, hands-on approach with the agility to operate in a dynamic, science-driven environment
• Customer-focused, quality-driven mindset, innovation-driven approach, and the ability to build bridges within the wider business
• Proven track record of delivering high-quality Medical Information assets and operating within various cross-functional projects to improve functional capabilities
• Strong communication (oral and written) skills and ability to effectively work within a multicultural environment