Medical Information Manager

Swisslinx AG; Glattbrugg; On-site; CHF 120,000 - 160,000; Full time

Job summary

Swisslinx AG in Zürich is seeking an experienced Medical Information professional to provide accurate, evidence-based medical information to healthcare professionals, patients, and caregivers through diverse channels.

You will manage complex scientific inquiries at a global level, review promotional materials for compliance, and lead development of scientific content while collaborating with Global Medical Affairs, Regulatory, and Marketing.

Qualifications

• University degree in Pharmacy, Medicine, Life Sciences, Biomedical Sciences, or a related discipline.
• Advanced degree is an advantage.
• Experience in Medical Information, Medical Affairs, or Scientific Communications.
• Strong ability to interpret literature and communicate clearly.

Responsibilities

• Medical Information Management: Provide accurate, timely, evidence-based medical information to healthcare professionals, patients, and caregivers through various communication channels.
• Complex Scientific Inquiries: Manage and resolve complex, escalated medical inquiries from healthcare professionals at a global level, ensuring scientific accuracy and regulatory compliance.
• Scientific Content Development: Lead the creation, review, and maintenance of global standard response letters, FAQs, and other scientific response documents, ensuring medical information databases remain accurate and up to date.
• Medical & Promotional Review: Review medical and promotional materials to ensure scientific accuracy, consistency, and compliance with applicable regulations and internal guidelines.
• Cross-Functional Collaboration: Partner with Global Medical Affairs, Clinical Development, Pharmacovigilance, Regulatory, Marketing, Market Access, and other stakeholders to ensure alignment of scientific communication.
• Scientific Congress Support: Coordinate and support Medical Affairs activities at national and international scientific conferences, including planning and staffing medical information booths.
• Medical Insights & Strategy: Capture, analyse, and communicate insights from medical inquiries to identify emerging trends, inform medical strategy, and support the development of relevant scientific content.
• Process Excellence: Ensure adherence to global medical information processes, maintain accurate inquiry documentation, and contribute to continuous improvements in operational efficiency and quality.

Skills

Scientific background

Regulatory awareness

Stakeholder management

Global mindset

Organizational skills

Medical writing

Education

University degree in Pharmacy, Medicine, Life Sciences, Biomedical Sciences, or related field

Job description

• Medical Information Management: Provide accurate, timely, evidence-based, and balanced medical information to healthcare professionals, patients, and caregivers through various communication channels.
• Complex Scientific Inquiries: Manage and resolve complex, escalated medical inquiries from healthcare professionals at a global level, ensuring scientific accuracy and regulatory compliance.
• Scientific Content Development: Lead the creation, review, and maintenance of global standard response letters, FAQs, and other scientific response documents, ensuring medical information databases remain accurate and up to date.
• Medical & Promotional Review: Review medical and promotional materials to ensure scientific accuracy, consistency, and compliance with applicable regulations and internal guidelines.
• Cross-Functional Collaboration: Partner with Global Medical Affairs, Clinical Development, Pharmacovigilance, Regulatory, Marketing, Market Access, and other stakeholders to ensure alignment of scientific communication.
• Scientific Congress Support: Coordinate and support Medical Affairs activities at national and international scientific conferences, including planning and staffing medical information booths.
• Medical Insights & Strategy: Capture, analyse, and communicate insights from medical inquiries to identify emerging trends, inform medical strategy, and support the development of relevant scientific content.
• Process Excellence: Ensure adherence to global medical information processes, maintain accurate inquiry documentation, and contribute to continuous improvements in operational efficiency and quality.

Job Description

• Medical Information Management: Provide accurate, timely, evidence-based, and balanced medical information to healthcare professionals, patients, and caregivers through various communication channels.
• Complex Scientific Inquiries: Manage and resolve complex, escalated medical inquiries from healthcare professionals at a global level, ensuring scientific accuracy and regulatory compliance.
• Scientific Content Development: Lead the creation, review, and maintenance of global standard response letters, FAQs, and other scientific response documents, ensuring medical information databases remain accurate and up to date.
• Medical & Promotional Review: Review medical and promotional materials to ensure scientific accuracy, consistency, and compliance with applicable regulations and internal guidelines.
• Cross-Functional Collaboration: Partner with Global Medical Affairs, Clinical Development, Pharmacovigilance, Regulatory, Marketing, Market Access, and other stakeholders to ensure alignment of scientific communication.
• Scientific Congress Support: Coordinate and support Medical Affairs activities at national and international scientific conferences, including planning and staffing medical information booths.
• Medical Insights & Strategy: Capture, analyse, and communicate insights from medical inquiries to identify emerging trends, inform medical strategy, and support the development of relevant scientific content.
• Process Excellence: Ensure adherence to global medical information processes, maintain accurate inquiry documentation, and contribute to continuous improvements in operational efficiency and quality.

About The Customer

Our client is a leading global biopharmaceutical company dedicated to developing and delivering innovative therapies for patients with rare and serious diseases.

With a strong commitment to scientific excellence, patient care, and continuous innovation, the company operates in a highly collaborative, international environment. Its Medical Affairs teams play a critical role in ensuring healthcare professionals and patients have access to accurate, evidence-based medical information, supporting informed treatment decisions and advancing patient outcomes worldwide.

Requirements

• Scientific Background: University degree in Pharmacy, Medicine, Life Sciences, Biomedical Sciences, or a related scientific discipline. An advanced scientific degree is an advantage.
• Relevant Experience: Previous experience in Medical Information, Medical Affairs, Scientific Communications, or a related function within the pharmaceutical or biotechnology industry.
• Scientific Expertise: Strong ability to critically evaluate scientific literature, interpret clinical data, and translate complex medical information into clear, accurate, and audience-appropriate responses.
• Medical Writing Skills: Experience developing scientific response documents, medical information materials, FAQs, or other evidence-based scientific communications.
• Regulatory & Compliance Awareness: Good understanding of pharmaceutical industry regulations, medical information standards, and compliance requirements related to medical and promotional communications.
• Stakeholder Management: Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and with international stakeholders.
• Organisational Skills: Strong attention to detail, a structured and proactive working approach, and the ability to manage multiple priorities in a fast-paced environment.
• Global Mindset: Comfortable working in an international, matrix-driven organisation, with the ability to engage with diverse teams and stakeholders.