Medical Information Manager

Proclinical; Zürich; On-site; CHF 90,000 - 130,000; Full time

Job summary

Proclinical in Zurich, Switzerland is seeking a Medical Information Manager to provide accurate, evidence-based medical information to healthcare professionals, patients, and internal stakeholders.

You will support the creation of global scientific response documents and oversee medical review of promotional materials, collaborating with Clinical R&D, Pharmacovigilance, Quality, Marketing, and Global Market Access.

Qualifications

• Experience delivering clear, evidence-based medical information to diverse audiences.
• Experience developing medical information documents and response letters.
• Familiarity with medical review processes for promotional materials.
• Ability to collaborate with cross-functional teams and support conferences.
• Strong analytical skills to derive actionable insights from inquiries.

Responsibilities

• Respond to inquiries from healthcare professionals, patients and caregivers with balanced medical information for approved and pipeline products.
• Handle escalated global inquiries and ensure timely, accurate responses.
• Develop and maintain standard response letters and FAQs.
• Contribute to medical review of promotional materials for compliance.
• Collaborate with Clinical R&D, Pharmacovigilance, Quality, Marketing and Global Market Access.
• Plan and staff Medical Affairs booths at international conferences.
• Adhere to harmonized global medical information processes.
• Generate insights from inquiries and share with stakeholders.

Skills

Medical information

Evidence-based

Promotional review

Cross-functional

Conference support

Inquiry handling

Analytical insights

Education

Bachelor's in life sciences

Tools

Global MI systems

Job description

Join a global medical affairs team where your expertise will shape scientific communications, support healthcare decision-making, and influence medical strategy on an international scale.

Proclinical is seeking a Medical Information Manager to join a dynamic team in Zurich, Switzerland. In this role, you will focus on providing accurate and timely medical information to healthcare professionals, patients, and internal stakeholders. You will also contribute to the creation of global scientific response documents and the medical review of promotional materials. This position offers an opportunity to collaborate across multiple functions and support international conferences.

Please note that to be considered for this role you must have the right to work in this location or hold an EU passport.

Responsibilities:

• Respond to inquiries from healthcare professionals, patients, and caregivers via various channels, ensuring accurate and balanced medical information for approved products and pipeline products.
• Handle escalated and complex global healthcare professional inquiries.
• Develop and maintain standard response letters, FAQs, and other medical information documents to ensure the database remains current and evidence-based.
• Participate in the medical review of promotional materials to ensure scientific accuracy and compliance with local regulations.
• Collaborate with cross-functional teams, including Clinical R&D, Pharmacovigilance, Quality, Marketing, and Global Market Access, among others.
• Lead or co-lead planning and staffing of Medical Affairs Booths at international and national conferences.
• Adhere to harmonized global medical information processes.
• Utilize established systems for documentation and generate insights from customer inquiries, sharing findings with relevant stakeholders.
• Leverage medical inquiry insights to inform medical strategy and content development.

Key Skills and Requirements:

• Strong ability to provide clear, evidence-based medical information.
• Experience in developing and maintaining medical information documents.
• Familiarity with medical review processes for promotional materials.
• Excellent collaboration skills with cross-functional teams.
• Proficiency in handling complex inquiries and escalations.
• Knowledge of global medical information processes and systems.
• Ability to support medical affairs activities at conferences.
• Analytical skills to extract insights from medical inquiries and apply them strategically.

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