Luxury Ski Concierge & Gear Service Lead

InterContinental Hotels Group; Chermignon; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Zusammenfassung

Six Senses Crans Montana is seeking a Ski Butler to deliver luxury, attentive service on the hillside. You will anticipate guest needs, manage equipment, bookings, and coordinate with ski partners to ensure seamless experiences.

Fluency in French and English is required, with Swiss work authorization. You will work in a luxury hotel environment, upholding safety, privacy and a passion for hospitality.

Qualifikationen

• High school diploma or equivalent; hospitality diploma/degree preferred.
• MS Office – Word, Excel, PowerPoint and Outlook.
• Familiar with POS, PMS and CRM platforms; knowledge of hospitality operations.
• Fluent in French and English.
• European passport or Swiss work authorization.

Aufgaben

• Welcome guests and assist with ski equipment preparation and storage.
• Coordinate with ski rental shops for delivery and pickup.
• Manage ski lesson bookings and ski pass arrangements.
• Provide ski-in/ski-out service and safety procedures.
• Maintain inventory and ensure equipment is top condition.
• Attend meetings and training sessions.
• Uphold guest privacy and respond to feedback.

Kenntnisse

Fluent in French & English

Ausbildung

High school diploma or equivalent

Hospitality diploma/degree

Tools

MS Office

POS systems

PMS

CRM platforms

Jobbeschreibung

Six Senses Crans Montana is seeking a Ski Butler to deliver luxury, attentive service on the hillside. You will anticipate guest needs, manage equipment, bookings, and coordinate with ski partners to ensure seamless experiences.

Fluency in French and English is required, with Swiss work authorization. You will work in a luxury hotel environment, upholding safety, privacy and a passion for hospitality.