Luxury Retail Sales Leader - Floor Coach & Client Relationships

Cartier; Ticino; Presencial; CHF 120 000 - 160 000; Tempo integral

Resumo da oferta

Cartier in Lugano seeks a Sales Manager to drive boutique performance and elevate client experiences. You will lead the sales team on the floor, align daily actions with Cartier standards, and coach members to achieve ambitious targets.

Ideal candidates have significant retail or luxury experience, strong leadership, and exceptional communication in Italian and English, with a preference for additional European language skills.

Qualificações

• Proven managerial experience in a dynamic retail or luxury environment.
• Strong commercial and leadership acumen, capable of inspiring and developing high-performing teams.
• Fluency in Italian and English is required; German or French is highly desirable.

Responsabilidades

• Set, monitor, and track individual and collective sales KPIs to ensure performance targets are met.
• Lead daily and weekly business rituals with energy, focus, and clarity.
• Ensure excellence in client experience and retail operations, guaranteeing compliance with Cartier standards.
• Act as a floor leader, maintaining a visible and inspiring presence on the sales floor to drive engagement and coaching.
• Provide active feedback and guidance during client interactions to enhance sales impact.

Conhecimentos

People leadership

Sales management

Clienteling

Communication

Coaching

Multilingual

Descrição da oferta de emprego

Cartier in Lugano seeks a Sales Manager to drive boutique performance and elevate client experiences. You will lead the sales team on the floor, align daily actions with Cartier standards, and coach members to achieve ambitious targets.

Ideal candidates have significant retail or luxury experience, strong leadership, and exceptional communication in Italian and English, with a preference for additional European language skills.