Luxury Menswear Department Lead

Brunello Cucinelli; Genf; Sur place; CHF 90 000 - 130 000; Plein temps

Résumé du poste

Brunello Cucinelli is seeking a Department Manager to lead the team on the shop floor, uphold brand standards and deliver a premium shopping experience in line with the company philosophy and CRM guidelines.

You will coach staff, organize events, maintain visual standards, drive sales, and collaborate with headquarters on stock and systems such as Xstore and Salesforce. Fluent French and English are mandatory, with a third language a plus; 5+ years Luxury Retail preferred.

Qualifications

• At least 5 years of experience in Luxury Retail with proven management experience.
• Strong business acumen and deep understanding of market and customers; people management and development skills.
• French and English knowledge mandatory; fluency in a third language is a plus.

Responsabilités

• Lead the team by example and ensure proper space management on the shop floor.
• Cultivate relationships with customers and provide exceptional service aligned with brand philosophy and CRM guidelines.
• Drive sales by maximizing performance and reporting missed opportunities to management.
• Support Store Management and HQ in organizing events and trunk shows to attract new customers.
• Maintain high standards by implementing Visual Guidelines and updating product knowledge and collections.
• Guide the team in product knowledge and continuous improvement; provide regular feedback.
• Support stock team during inventories and maintain direct contact with headquarters.
• Utilize IT applications, including Xstore and Salesforce CRM systems.

Connaissances

People management

Sales leadership

Customer service

French

English

Outils

Xstore

Salesforce

Description du poste

Brunello Cucinelli is seeking a Department Manager to lead the team on the shop floor, uphold brand standards and deliver a premium shopping experience in line with the company philosophy and CRM guidelines.

You will coach staff, organize events, maintain visual standards, drive sales, and collaborate with headquarters on stock and systems such as Xstore and Salesforce. Fluent French and English are mandatory, with a third language a plus; 5+ years Luxury Retail preferred.