Logistics Operations Leader — Automation & Improvement

sunrise; Glattbrugg; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Sunrise in Switzerland is seeking an experienced operations professional to become the operational backbone of our fulfillment organization. You will ensure stable day-to-day operations, manage incidents, and drive improvements across our logistics network.

You will lead root-cause analysis, automate workflows, and collaborate with internal teams and external partners to raise reliability and efficiency. Fluency in German and English is required, and you'll thrive in our multinational

Qualifikationen

• Degree in Logistics, Supply Chain, Operations Management, or equivalent.
• Experience in operations management, incident management, or process improvement.
• Strong understanding of operational workflows and service management, including SAP/ERP systems.
• Experience driving process optimization and automation initiatives, including process design and workflow optimization.
• Strong analytical and problem-solving capabilities.
• Excellent coordination and communication skills.
• Fluent in German and English.

Aufgaben

• Manage daily operational issues and incidents across the fulfillment organization.
• Coordinate resolution activities between internal stakeholders, external specialists, and logistics partners.
• Lead root cause analysis and implement preventive measures.
• Improve and automate operational processes and workflows.
• Monitor operational performance and identify process improvement opportunities.
• Maintain operational procedures, controls, and documentation.
• Support business continuity and operational stability initiatives.

Kenntnisse

Operations management

Incident management

Process improvement

SAP/ERP

Automation initiatives

Analytical thinking

Coordination

German

English

Ausbildung

Degree in Logistics, Supply Chain, Operations Management, or equivalent

Tools

SAP/ERP

Jobbeschreibung

Sunrise in Switzerland is seeking an experienced operations professional to become the operational backbone of our fulfillment organization. You will ensure stable day-to-day operations, manage incidents, and drive improvements across our logistics network.

You will lead root-cause analysis, automate workflows, and collaborate with internal teams and external partners to raise reliability and efficiency. Fluency in German and English is required, and you'll thrive in our multinational