Logistics Operations Manager 80-100%

Sunrise GmbH; Glattbrugg; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Sunrise GmbH in Zürich is seeking an experienced logistics operations professional to become the backbone of our fulfillment organization. You will oversee day-to-day operations, coordinate incident management, and drive continuous process improvement across internal workflows and external partners.

With a degree in logistics or a related field, you will optimize processes, automate workflows, and monitor performance to ensure operational reliability in a dynamic, multinational environment.

Qualifikationen

• Degree in logistics, supply chain, or operations management is required.
• Experience in operations management, incident management, or process improvement.
• Fluent German and English are essential.

Aufgaben

• Manage daily operational issues and incidents across the fulfillment organization.
• Coordinate resolution activities between internal stakeholders, external specialists, and logistics partners.
• Lead root cause analysis and implement preventive measures.
• Improve and automate operational processes and workflows.
• Monitor operational performance and identify process improvement opportunities.
• Maintain operational procedures, controls, and documentation; support business continuity and stability initiatives.

Kenntnisse

Incident management

Process improvement

SAP ERP

Operations management

Analytical thinking

German language

English language

Stakeholder coordination

Ausbildung

Degree in Logistics, Supply Chain, Operations Management, or equivalent

Tools

SAP ERP

Jobbeschreibung

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It’s where respect and innovative ideas combine with real teamwork – every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.Become the operational backbone of Sunrise's fulfillment organization. In this role, you ensure stable day-to-day operations, manage operational incidents, and continuously improve internal logistics processes. Your focus is on ensuring operational reliability while driving process simplification, automation, and efficiency.YOUR CHALLENGE:Manage daily operational issues and incidents across the fulfillment organizationCoordinate resolution activities between internal stakeholders, external specialists, and logistics partnersLead root cause analysis and implement preventive measuresImprove and automate operational processes and workflowsMonitor operational performance and identify process improvement opportunitiesMaintain operational procedures, controls, and documentationSupport business continuity and operational stability initiativesYOUR SKILLS:Degree in Logistics, Supply Chain, Operations Management, or equivalentExperience in operations management, incident management, or process improvementStrong understanding of operational workflows and service management, including SAP/ERP systemsExperience driving process optimization and automation initiatives, including process design and workflow optimizationStrong analytical and problem-solving capabilitiesExcellent coordination and communication skillsFluent in German and EnglishAt Sunrise, you’ll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn’t just a program for us, it’s part of our DNA. By celebrating our differences, we achieve great things together.Sunrise has partnered with «Advance – Gender Equality in Business». We’ve also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.Ready to rise to the challenge? Then join the team and actively shape our future!#ChallengersWantedInformation for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.#LI-NW1