Key Account Manager

Nestlé S.A.; La Tour-de-Peilz; Hybrid; CHF 120,000 - 170,000; Full time

Benefits offered by this job

Extra holidays

Training opportunities

Performance bonus

Healthcare & EAP

Pension contribution

Parental leave & family support

Employee discounts

Job summary

Nestlé Purina PetCare Switzerland is seeking a Key Account Manager to own the commercial performance of strategic retail customers across Switzerland, delivering sustainable growth, profitability and market share. The role involves collaborating with customer stakeholders and with Marketing, Finance, Supply Chain and support teams to drive execution.

Based in La Tour-de-Peilz with regular customer visits across Switzerland, the role offers a 80-100% capacity and a remote working policy.

Qualifications

• Proven track record in key account management within FMCG or retail.
• Experience in eCommerce is a strong asset.
• Strong commercial and financial acumen with budgeting and profitability focus.
• Fluency in English; French is an advantage.

Responsibilities

• Lead commercial performance of assigned retail customers, including sales, profitability and market share.
• Drive customer strategy and joint business planning.
• Build relationships with key stakeholder groups and negotiate with insight.
• Forecasting, promotions and distribution initiatives; ensure best-in-class execution.
• Turn insights into data-driven recommendations for growth.
• Align cross-functional teams around priorities to create shared value.

Skills

Key account management

FMCG / Retail

eCommerce experience

Financial acumen

Negotiation skills

Stakeholder management

English fluency

French a bonus

Job description

Key Account Manager

Be a part of Nestlé. Be a force for good.

Help us make a real difference on a global scale. With a presence in almost 185 countries, we're dedicated to our purpose of unlocking the power of food and beverages to enhance quality of life for everyone, today and for generations to come. Whether you're starting or continuing your career, explore how you can work with us.

Location and work model: La-Tour-de-Peilz, with regular customer visits across Switzerland and a remote working policy
Contract type / duration: Permanent
Activity rate: 80-100%

Be a force for good and accelerate change that improves lives and the planet

As a Key Account Manager at Nestlé Purina PetCare Switzerland, your mission is to own and steer the commercial performance of strategic retail customers in Switzerland, delivering sustainable growth, profitability, market share and excellent execution. You'll make a difference by collaborating closely with customer stakeholders and with , Marketing, Finance, Supply Chain and key support teams. This is your opportunity to take ownership, grow your expertise, and deliver meaningful results that make a difference at scale.

How you'll make an impact as a Key Account Manager

• Leading the commercial performance of assigned retail customers, taking ownership of sales, profitability, market share, distribution, forecasting and trade investment outcomes
• Driving customer strategy and joint business planning that translate category priorities into strong customer plans and sustainable profitable growth
• Building trusted relationships with key customer stakeholders and leading impactful negotiations supported by strong financial insight, clear priorities and sound investment choices
• Steering accurate customer forecasting, baseline and promotional planning, while driving best-in-class execution of promotions, launches, distribution initiatives and commercial plans to strengthen customer and category performance
• Turning shopper, category, customer and financial insights into fact-based recommendations that improve business performance and decision-making
• Aligning cross-functional teams around customer priorities, enabling focused execution and creating shared value for customers, consumers and Purina

What will make you successful

• Bringing relevant expertise gained through education or professional experience combined with proven track record in solid key account management in fast-moving consumer goods or retail, with proven ownership of customer growth, profitability and market share
• Bringing eCommerce experience would be a strong asset
• Applying strong commercial and financial acumen to manage customer performance, trade investments, forecasting, budgeting and profitability decisions
• Using negotiation, customer planning and relationship-building skills to influence senior stakeholders and deliver mutually valuable business outcome
• Collaborating across functions with confidence, resilience and accountability to turn strategies, insights and priorities into excellent execution
• Communicating fluently in and English, French is an advantage.
• Demonstrating courage, collaboration, speed and continuous learning, while translating ideas into measurable impact and creating shared value

At Nestlé Purina PetCare Switzerland, we place people at the heart of everything we do

Our benefits are designed to support your growth and wellbeing, so you can thrive at work and in life:

• Paid holidays beyond legal requirements
• Learning and development opportunities to grow your career
• Performance based bonus
• Healthcare contribution and access to the Employee Assistance Program
• Strong employer contribution to your pension plan
• Generous parental leave and comprehensive family support solutions
• Attractive employee discounts across various products and services

What to expect from our hiring process

We are committed to an inclusive and respectful hiring experience and are happy to provide reasonable accommodations if needed. Our workplaces are fully accessible and supported by a strong safety culture, with modern installations and procedures to ensure a safe environment for everyone.

The hiring process typically includes an interview with Talent Acquisition, an interview with the hiring team, and a final discussion and offer. We review applications as they are received and close the role once a strong list of relevant candidates is identified, so we encourage you to apply early. All information is treated confidentially.

Ready to Be a Force for ?

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