Junior Key Account Manager - Global Medical Device Growth

Elos Medtech; Hölstein; On-site; CHF 70,000 - 90,000; Full time

Job summary

Elos Medtech in Switzerland (Hölstein) is seeking a Junior Key Account Manager (a) 100% to manage and grow relationships with selected key customers. You will coordinate inquiries, quotes, and NPI economics, while handling orders end-to-end in collaboration with Supply Chain and Quality.

Ideal candidates have a commercial or technical qualification, experience in Customer Service or KAM, strong Excel skills, and familiarity with SAP. German and English fluency is required.

Qualifications

• Commercial or technical qualification.
• Initial experience in Customer Service, Key Account Management, Sales Support or Order Management.

Responsibilities

• Manage and develop relationships with selected key customers, acting as their main point of contact and identifying new business opportunities.
• Coordinate customer inquiries, quotations and commercial aspects of New Product Introduction projects, including costs, invoicing and forecasts.
• Manage customer orders end to end, ensuring reliable deliveries and resolving quality-related issues in close collaboration with Supply Chain and Quality.
• Oversee customer agreements, pricing and product margins, support negotiations and contribute to Sales & Operations Planning.
• Monitor key performance indicators, including sales, forecasts, delivery performance (OTIF) and non-conformities (NC), and provide regular reporting to the Business Unit lead.
• Prepare and lead customer business reviews, discussing performance, forecasts, quality and future business opportunities.

Skills

Excel skills

Customer relationship management

Negotiation

Forecasting

Education

Commercial or technical qualification

Tools

SAP

Job description

Elos Medtech in Switzerland (Hölstein) is seeking a Junior Key Account Manager (a) 100% to manage and grow relationships with selected key customers. You will coordinate inquiries, quotes, and NPI economics, while handling orders end-to-end in collaboration with Supply Chain and Quality.

Ideal candidates have a commercial or technical qualification, experience in Customer Service or KAM, strong Excel skills, and familiarity with SAP. German and English fluency is required.