IT Support Specialist

BCIC Swiss GmBH | Best Connect International Company; Basel; Vor Ort; CHF 30.000 - 43.000; Vollzeit

Benefits dieser Stelle

Opportunity to work with an国际 company

Professional and collaborative work环境

Exposure to enterprise-level IT infra

Zusammenfassung

BCIC Swiss GmbH | Best Connect International Company is seeking an IT Support Specialist for an on-site, full-time role in Belgium. The position requires several years in IT and contains responsibilities from incident handling to hardware/software troubleshooting across Windows, Office, and Cisco Jabber environments.

Proficiency in Dutch and French (B2) is essential. The role offers an opportunity to work in an international company with exposure to enterprise IT infrastructure and a

Qualifikationen

• Must have several years of experience in the IT field.
• Dutch and French language proficiency at B2 level.
• Must hold a valid work permit in Belgium.

Aufgaben

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber.
• Support Apple Mac OS for PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform remedial repairs on desktops, laptops, printers and peripheral equipment.
• Use diagnostic tools to troubleshoot network connectivity and workstation issues.

Kenntnisse

IT support

Dutch (B2)

French (B2)

Problem solving

Tools

Windows OS

Microsoft Office

Cisco Jabber

Printers & hardware

Jobbeschreibung

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full time, on-site) "IT Support Specialist" in Belgium

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full time, on-site) "IT Support Specialist" in Belgium

Tasks

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

• Must hold a valid work permit in Belgium
• Several years of experience in the IT field
• Dutch & French language B2 level needed.

Benefits

• Opportunity to work with an international company
• Professional and collaborative work environment
• Exposure to enterprise-level IT infrastructure

1st November 2026