IT Project Manager

Digt AG; Zürich; On-site; CHF 120,000 - 170,000; Full time

Benefits offered by this job

Brands for Employees platform

Job summary

Digt AG in Switzerland is seeking an IT Project Manager (3rd Party System Implementations) to lead end-to-end projects such as accounting, warehouse management and CRM integrations. You will translate business needs into project plans and align with stakeholders in a fast-growing scale-up.

You will apply BPM methods, manage vendors, and drive change with training and documentation. This role sits in the Business Systems team reporting to the CIO, with hybrid work in the Zurich area and immediate

Qualifications

• Experience in IT project management (3–5 years) delivering 3rd‑party systems.
• Experience leading digital projects with internal teams and external vendors.
• Familiarity with BPM best practices (BPMN, SIPOC, Value Stream Mapping, RACI).
• Strong analytical mindset to understand complex systems.
• Ability to discuss integrations and data flows with Engineering teams.
• Basic+ understanding of agile methodologies (Scrum, SAFe, Team Topologies).
• Fluent in German and English.

Responsibilities

• Lead end‑to‑end projects for implementing major 3rd‑party applications (e.g. accounting, warehouse management, CRM, ERP modules).
• Own the discovery, vendor evaluation, requirements definition and rollout planning.
• Translate business needs into clear project plans, milestones and deliverables.
• Ensure alignment with C‑Level, stakeholders and operational teams.
• Manage risks, dependencies, timelines, budgets and stakeholder expectations.
• Coordinate internal teams and external vendors from kick‑off to go‑live and hyper‑care.
• Analyse, map and document the business processes affected by each implementation end‑to‑end across departments.
• Structure and model workflows using BPM best practices (BPMN, RACI, Value Streams).
• Identify bottlenecks, inefficiencies, risks and automation opportunities.
• Redesign processes to improve efficiency, scalability, compliance and data quality.
• Ensure harmonisation of cross‑departmental workflows.
• Help vendor selection with structured evaluations, including options, trade‑offs, risks and total cost of ownership.
• Manage vendor relationships, contract scope, SLAs and delivery quality throughout the project lifecycle.
• Ensure new systems align with our application landscape around data ownership, master data flows, integrations and system lifecycles.
• Prepare structured decision proposals for C‑Level stakeholders.
• Plan and coordinate testing phases (UAT, migration validation, integration testing) with business teams and vendors.
• Prepare and execute data migration, cut‑over and go‑live plans.
• Drive change management: training, documentation and communication for affected teams.
• Define success criteria and measure adoption after go‑live.
• Establish hyper‑care and a clean handover into day‑to‑day operations and support.
• Grow your role as our project portfolio expands – with the opportunity to lead larger programmes and shape our implementation standards.
• Contribute to defining project management and BPM standards, methodologies and frameworks for the company.

Skills

IT project management

3rd-party system impl.

BPM (BPMN/RACI)

Vendor management

Requirements engineering

Scrum/SAFe/Team Topologies

Stakeholder communication

Data integration

German & English

Cross-functional collaboration

Analytical mindset

Tools

ClickUp

Figma

Google Workspace

ITSM Systems

Job description

We are a dynamic scale‑up revolutionising the Swiss e‑commerce market for over five years. With unique platforms – Brands for Employees, Brands for Students, and MyAXA Deals – we offer exclusive access to leading products and services to closed communities. In partnership with Twint we run most Twint Superdeals. With 100+ passionate team members across Europe we generate a mid double‑digit million turnover and grow at an average of 70% annually. Awarded the SEF.Growth High Potential Label by the Swiss Economic Forum, we’re on an ambitious journey and just getting started.

We are looking for an IT Project Manager (3rd Party System Implementations) with strong project delivery skills and solid BPM capabilities. Your mission is to lead the end‑to‑end implementation of key 3rd‑party systems – such as a new accounting system, a warehouse management system and a CRM – and analyse, document and optimise the business processes these systems support.

Place of work: Dällikon, Zurich area – hybrid. Start immediately or by arrangement.

Your Mission

As an IT Project Manager in our Business Systems team, you sit at the intersection of business, processes and technology. You take business‑critical 3rd‑party system implementations from vendor evaluation through requirements, rollout and adoption.

Because every system is only as good as the processes around it, BPM is your second pillar: you analyse how we work today, design how we should work tomorrow and make sure processes, systems and data flows work seamlessly together after go‑live.

You work in an agile environment (Scrum/SAFe‑inspired Team Topologies) and collaborate closely with our Head of Business Systems, the wider IT team, external vendors and internal stakeholders across the company. Your work directly influences how our company scales – and you’ll grow with it!

Your Responsibilities

• Lead end‑to‑end projects for implementing major 3rd‑party applications (e.g. accounting, warehouse management, CRM, ERP modules).
• Own the discovery, vendor evaluation, requirements definition and rollout planning.
• Translate business needs into clear project plans, milestones and deliverables.
• Ensure alignment with C‑Level, stakeholders and operational teams.
• Manage risks, dependencies, timelines, budgets and stakeholder expectations.
• Coordinate internal teams and external vendors from kick‑off to go‑live and hyper‑care.
• Analyse, map and document the business processes affected by each implementation end‑to‑end across departments.
• Structure and model workflows using BPM best practices (BPMN, RACI, Value Streams).
• Identify bottlenecks, inefficiencies, risks and automation opportunities.
• Redesign processes to improve efficiency, scalability, compliance and data quality.
• Ensure harmonisation of cross‑departmental workflows.
• Help vendor selection with structured evaluations, including options, trade‑offs, risks and total cost of ownership.
• Manage vendor relationships, contract scope, SLAs and delivery quality throughout the project lifecycle.
• Ensure new systems align with our application landscape around data ownership, master data flows, integrations and system lifecycles.
• Prepare structured decision proposals for C‑Level stakeholders.
• Plan and coordinate testing phases (UAT, migration validation, integration testing) with business teams and vendors.
• Prepare and execute data migration, cut‑over and go‑live plans.
• Drive change management: training, documentation and communication for affected teams.
• Define success criteria and measure adoption after go‑live.
• Establish hyper‑care and a clean handover into day‑to‑day operations and support.
• Grow your role as our project portfolio expands – with the opportunity to lead larger programmes and shape our implementation standards.
• Contribute to defining project management and BPM standards, methodologies and frameworks for the company.

Your Profile

• Experience in IT project management (3‑5 years) – ideally implementing 3rd‑party business systems.
• Experience leading digital projects in cross‑functional environments with internal teams and external vendors.
• Familiarity with BPM best practices (BPMN, SIPOC, Value Stream Mapping, RACI).
• Strong analytical mindset – able to understand complex systems and break them down.
• Good technological understanding that allows you to discuss integrations, data flows and system architecture with Engineering and vendors.
• Experience with requirements engineering and structured documentation.
• Basic+ understanding of agile methodologies (Scrum, SAFe, Team Topologies).
• Strong stakeholder communication skills – able to talk to C‑Level, vendors and development teams equally well.
• Experience with tools such as ClickUp, Figma, Google Workspace and any ITSM System.
• Hands‑on mentality with a structured, pragmatic working style.
• Strong growth mindset – eager to learn, take on responsibility and grow with an expanding project portfolio.
• Fluent in German and English.

The Team Around You

• Business Systems – reporting directly to the CIO and, in the long term, the Head of Business Systems.
• Chief Information Officer – aligning on the overall application landscape and digital strategy.
• Product Owner Business Systems – aligning on product strategy and cross‑team priorities.
• Head of Engineering – partner for technical direction and architecture decisions.
• Helpdesk – connection to day‑to‑day operational feedback.
• External vendors and implementation partners.
• Frontend & Backend Developers.
• Process & Operations teams.
• Stakeholders across Sales, Marketing, Customer Care, Finance and Operations.

What We Offer

• Two‑pillar role – 3rd‑party system implementations and BPM excellence in one position.
• Clear career path – grow with an expanding project portfolio and learn from senior management.
• High impact – the systems you implement directly influence how the company scales and operates.
• Agile environment – work in a Scrum/SAFe‑inspired setup with short cycles and visible results.
• Cross‑functional collaboration – work across teams, systems and business domains.
• Strategic influence – help define project management and BPM standards and shape how the organisation works.
• Dynamic environment – short decision cycles in a fast‑growing scale‑up.
• Attractive compensation – competitive package reflecting your impact and growth potential.
• Strong culture – we listen, learn and act on good ideas.
• Exclusive perks – benefit from our Brands for Employees platform.

Our Values

• Empower Growth – foster a culture of learning, innovation and opportunity that empowers our teams, communities and partners to succeed.
• Customer 360° – put our customers and partners at the center of everything we do, delivering holistic solutions, building trust and creating value.
• Building Together – believe in collaboration, embracing different perspectives and contributions that drive progress. Together we achieve more.