IT Project Manager: 3rd-Party Systems & BPM Lead

Digt AG; Zürich; Hybrid; CHF 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

Brands for Employees platform

Zusammenfassung

Digt AG in Switzerland is seeking an IT Project Manager (3rd Party System Implementations) to lead end-to-end projects such as accounting, warehouse management and CRM integrations. You will translate business needs into project plans and align with stakeholders in a fast-growing scale-up.

You will apply BPM methods, manage vendors, and drive change with training and documentation. This role sits in the Business Systems team reporting to the CIO, with hybrid work in the Zurich area and immediate

Qualifikationen

• Experience in IT project management (3–5 years) delivering 3rd‑party systems.
• Experience leading digital projects with internal teams and external vendors.
• Familiarity with BPM best practices (BPMN, SIPOC, Value Stream Mapping, RACI).
• Strong analytical mindset to understand complex systems.
• Ability to discuss integrations and data flows with Engineering teams.
• Basic+ understanding of agile methodologies (Scrum, SAFe, Team Topologies).
• Fluent in German and English.

Aufgaben

• Lead end‑to‑end projects for implementing major 3rd‑party applications (e.g. accounting, warehouse management, CRM, ERP modules).
• Own the discovery, vendor evaluation, requirements definition and rollout planning.
• Translate business needs into clear project plans, milestones and deliverables.
• Ensure alignment with C‑Level, stakeholders and operational teams.
• Manage risks, dependencies, timelines, budgets and stakeholder expectations.
• Coordinate internal teams and external vendors from kick‑off to go‑live and hyper‑care.
• Analyse, map and document the business processes affected by each implementation end‑to‑end across departments.
• Structure and model workflows using BPM best practices (BPMN, RACI, Value Streams).
• Identify bottlenecks, inefficiencies, risks and automation opportunities.
• Redesign processes to improve efficiency, scalability, compliance and data quality.
• Ensure harmonisation of cross‑departmental workflows.
• Help vendor selection with structured evaluations, including options, trade‑offs, risks and total cost of ownership.
• Manage vendor relationships, contract scope, SLAs and delivery quality throughout the project lifecycle.
• Ensure new systems align with our application landscape around data ownership, master data flows, integrations and system lifecycles.
• Prepare structured decision proposals for C‑Level stakeholders.
• Plan and coordinate testing phases (UAT, migration validation, integration testing) with business teams and vendors.
• Prepare and execute data migration, cut‑over and go‑live plans.
• Drive change management: training, documentation and communication for affected teams.
• Define success criteria and measure adoption after go‑live.
• Establish hyper‑care and a clean handover into day‑to‑day operations and support.
• Grow your role as our project portfolio expands – with the opportunity to lead larger programmes and shape our implementation standards.
• Contribute to defining project management and BPM standards, methodologies and frameworks for the company.

Kenntnisse

IT project management

3rd-party system impl.

BPM (BPMN/RACI)

Vendor management

Requirements engineering

Scrum/SAFe/Team Topologies

Stakeholder communication

Data integration

German & English

Cross-functional collaboration

Analytical mindset

Tools

ClickUp

Figma

Google Workspace

ITSM Systems

Jobbeschreibung

Digt AG in Switzerland is seeking an IT Project Manager (3rd Party System Implementations) to lead end-to-end projects such as accounting, warehouse management and CRM integrations. You will translate business needs into project plans and align with stakeholders in a fast-growing scale-up.

You will apply BPM methods, manage vendors, and drive change with training and documentation. This role sits in the Business Systems team reporting to the CIO, with hybrid work in the Zurich area and immediate