Inventory & Hub Operations Specialist in Zürich (M/W/D) BOLIA

BOLIA; Zürich; On-site; CHF 70,000 - 100,000; Full time

Job summary

BOLIA in Zürich, Switzerland seeks an Inventory & Hub Operations Specialist to drive efficient hub operations and accurate inventory across stores and pick-up points. You will own daily workflows, improve processes, and support store teams in stock handling and operational routines.

Collaborating with the Retail Country Manager and logistics partners, you will strengthen operational performance and contribute to a seamless customer experience.

Qualifications

• Experience in inventory management, logistics, or warehouse operations.
• Strong understanding of stock handling and inventory accuracy.
• Structured, detail-oriented with a proactive mindset.

Responsibilities

• Take ownership of daily hub operations ensuring efficient workflows and high standards.
• Manage returned and cancelled products to rapid resale.
• Maintain accurate outlet pricing and stock documentation; follow up on issues.
• Plan and conduct inventories across hub and select stores for high accuracy.
• Investigate discrepancies, identify root causes, implement corrective actions.
• Train store teams in stock management and operational practices.
• Optimize stockroom organization and replenishment processes.
• Act as main liaison between stores, hub and logistics partners.

Skills

Inventory management

Logistics

Warehousing

Stock control

Attention to detail

Independent work

Analytical mindset

Training others

Stakeholder communication

Job description

At BOLIA, we believe that exceptional customer experiences are built on great design, strong teamwork, and operational excellence. Behind every inspiring store experience lies a well‑organized operation, where every detail matters.

As our new Inventory & Hub Operations Specialist, you will play a key role in ensuring efficient inventory management, smooth hub operations, and consistent operational standards across our stores and pick‑up point.

Your main focus will be to create structure, improve workflows, and ensure that returned and cancelled products are quickly transformed into new sales opportunities. You will take ownership of our daily hub operations while supporting store teams in maintaining accurate inventory, efficient stock handling, and strong operational routines.

Working closely with our Retail Country Manager, store teams, and logistics partners, you will help strengthen operational performance and contribute to an inspiring and seamless customer experience.

Your Key Responsibilities Will Be To

• Take ownership of the daily operations of our BOLIA Hub, ensuring efficient workflows, high operational standards, and a welcoming customer pick‑up experience.


• Manage returned and cancelled products, ensuring they are processed efficiently and quickly made available for resale.


• Maintain accurate outlet pricing, handle damage documentation, and ensure proper follow-up on stock-related issues.


• Plan and conduct inventories across the hub and selected stores, ensuring high inventory accuracy and reliable stock data.


• Investigate inventory discrepancies, identify root causes, and implement corrective actions to prevent recurring challenges.


• Support and train store teams in stock management, inventory routines, and operational best practices.


• Optimize stockroom organization, replenishment processes, and daily stock handling to create efficient and consistent operations.


• Act as a key link between stores, the hub, and logistics partners, ensuring strong communication and smooth collaboration.


• Identify opportunities to improve processes, reduce stock losses, and strengthen operational efficiency across locations.


• Collaborate closely with our Retail Operational Manager and Loss Prevention Controller to continuously improve stock control, operational standards, and loss prevention routines.

We Are Looking For Someone Who

• Understands logistics flow between distribution hubs and retail stores


• Brings experience in inventory management, logistics, warehouse operations, or a similar operational role..


• Has a strong understanding of stock handling, inventory accuracy, and efficient operational workflows.


• Is highly structured, organized, and detail-oriented, with a natural ability to create overview and maintain high standards.


• Takes ownership of responsibilities and enjoys working independently across different locations.


• Has an analytical mindset and a solution‑oriented approach to identifying challenges and improving processes.


• Is passionate about operational excellence and continuously looks for smarter and more efficient ways of working.


• Enjoys sharing knowledge, supporting colleagues, and helping store teams succeed through training and guidance.


• Builds strong relationships and communicates effectively with both internal teams and external partners.


• Thrives in a hands‑on role where planning, coordination, and practical execution go hand in hand.


• Brings a positive attitude, a strong sense of responsibility, and the motivation to make a real difference.

Your primary workplace will be at our BOLIA Hub in Zürich, Switzerland. As part of the role, you will also visit and support our stores across the market, working closely with store teams and logistics partners to ensure efficient and consistent operations.

What We Offer

We offer a varied and independent role where you will have the opportunity to take ownership of our hub operations, strengthen inventory management, and make a real impact on operational performance across our stores. You will have the freedom to identify improvements, develop efficient routines, and contribute to a smooth and inspiring customer journey.

At BOLIA, you will become part of a design‑driven company with strong values, high ambitions, and a passion for creating inspiring spaces. You will work closely with dedicated colleagues across our retail organization in a culture built on trust, collaboration, and our "Always in Beta" mindset, where continuous development, flexibility, and new ways of working are part of everyday life.

We believe in giving you the freedom to be yourself, take responsibility, and grow alongside passionate colleagues who support each other in creating extraordinary results.