International Field Training & Tech Support Specialist

Global Clearance Solutions (GCS); Freienbach; Presencial; CHF 42.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hansefit

JobRad

Corporate Benefits

Internal networking opportunities

Descripción de la vacante

Global Clearance Solutions (GCS) is a Switzerland-based provider of integrated technological and operational solutions for explosive threat mitigation. We are seeking a Training & Field Support Specialist to provide worldwide technical support for our mine clearance systems, playing a key role in customer training, field service, and product support.

You will work closely with Engineering, Technical Support, and Production to ensure reliable operation and continuous product improvement, while

Formación

• Several years of experience in technical service, maintenance, repair or field support.
• Experience delivering technical training or customer training is an advantage.
• Strong troubleshooting skills and a structured, independent working style.
• Proficiency in Microsoft Office 365 applications.

Responsabilidades

• Perform maintenance, repair, and commissioning of our systems at customer sites worldwide.
• Diagnose technical issues and provide on-site troubleshooting and support.
• Deliver technical training for customers, partners, and internal teams.
• Support prototype assembly, factory overhauls, and product improvements.
• Collaborate with Engineering on technical clarifications and spare parts inquiries.
• Plan and participate in international service assignments and field trials.
• Document service activities, training sessions, and technical findings to support continuous product improvement.

Conocimientos

Technical service experience

Field support experience

Technical training delivery

Troubleshooting skills

Customer-focused communication

MS Office 365

Educación

Vocational training in Mechatronics, Agriculture/Construction Machinery, Electronics or equivalent

Descripción del empleo

Global Clearance Solutions (GCS) is a Switzerland-based provider of integrated technological and operational solutions for explosive threat mitigation. We are seeking a Training & Field Support Specialist to provide worldwide technical support for our mine clearance systems, playing a key role in customer training, field service, and product support.

You will work closely with Engineering, Technical Support, and Production to ensure reliable operation and continuous product improvement, while