ICT Project / Success Manager in QA

Sixsentix; Zürich; Hybrid; CHF 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Flexible hours

Remote options

Team events

Extra holidays

AI-enabled projects

Zusammenfassung

Sixsentix in Zurich, Switzerland, seeks a QA Project / Success Manager to own end-to-end client delivery, from alignment with Sales to onboarding, execution and completion. You’ll manage client expectations, coordinate cross-functional teams, and ensure milestones, scope and quality meet agreed targets.

You bring several years of ICT project management or QA leadership, with certification like IPMA or ISTQB advantageous; strong communication skills; ability to build trusted relationships; and

Qualifikationen

• Several years of ICT project management, QA/test management or comparable client-facing roles.
• Solid understanding of software quality assurance and SDLC.
• Proven experience in managing complex IT projects with multiple stakeholders.

Aufgaben

• Take end-to-end ownership of QA-focused client projects and ensure successful delivery.
• Own onboarding, scope alignment, milestones, responsibilities and success criteria.
• Act as central contact for clients and internal teams; manage escalations and timely issue resolution.
• Plan, manage and coordinate projects across teams and workstreams.
• Ensure delivery according to scope, timelines, quality standards and budget.
• Establish governance with planning, status reporting and risk management.
• Translate client needs into clear objectives and actionable delivery plans.
• Monitor progress with KPIs, identify risks early and mitigate them.
• Build trusted client relationships and seek opportunities to expand collaboration.
• Share knowledge and support development of Sixsentix services.

Kenntnisse

QA management

Project management

Client-facing

Agile delivery

Ausbildung

IPMA or equivalent certification

ISTQB certification (advantage)

Tools

CRM / project tools

Jobbeschreibung

At Sixsentix, we don’t just test software—we accelerate innovation. As a leading provider of quality assurance & software testing services, we empower global enterprises to deliver high-quality solutions continuously faster and smarter. Our secret? A fearless blend of cutting‑edge tools, proven methodologies and an approach that thrives on bold ideas.

Across all industries, we are the driving force behind some of the most successful digital transformations and platform innovation in Europe and beyond.

Why Join Us?

• Impact from Day One: Your work will directly shape the digitalization of leading companies
• Expert Collaboration: Work alongside some of the brightest minds in quality assurance and testing
• Global Reach, Local Support: Be part of a diverse, international team with consultants in Switzerland, Serbia, Austria, Germany, Poland and the UAE
• Continuous Learning: We champion growth-through training, mentorship and a culture that celebrates curiosity
• Inclusive Culture: We value diversity and believe that different perspectives make us stronger

Who We’re Looking For

You are a driven, team-oriented professional who thrives in dynamic environments and brings a strong consulting mindset. You enjoy solving complex problems, understanding client needs, collaborating across borders, and delivering exceptional value as a consultant. You take ownership, adapt quickly to different client environments, and build trusted relationships with the ambition to become a trusted advisor to our clients. You are flexible in terms of work location and comfortable working on-site at different client locations across Switzerland, depending on project and client needs. At Sixsentix, you will find an environment where your ideas matter and your professional growth is actively supported.

As a QA Project / Success Manager, you take end-to-end responsibility for successful client delivery - from the initial alignment with Sales and Pre-Sales on client expectations, through project team onboarding and execution, to successful project completion. You manage the client relationship throughout these early delivery stages, ensuring clear alignment on objectives, expectations, milestones, and success criteria. Once the project is successfully completed, you ensure a smooth handover to the Account Management team for long‑term client relationship management and delivery.

What we offer

• Engaging projects across various sectors, including banking, insurance, manufacturing, retail, electronics and more
• An environment where you can leverage your previous experience to its fullest and apply new way of working by performing our services using AI and innovative approaches (Agent Business Model)
• A community of skilled professionals in Quality Assurance and IT
• Flexible working hours with the option to work from home
• Team events designed to help you connect and share knowledge with your colleagues
• Attractive fringe benefits, such as extra holidays, sports support, tenure awards and more

Your responsibilities

• Take end-to-end ownership of QA focused client projects, ensuring successful delivery from project start and initial setup through execution and completion
• Own the client onboarding experience and ensure clear alignment on scope, expectations, milestones, responsibilities, and success criteria
• Act as the central point of contact for clients and internal stakeholders, including ownership of escalations and timely resolution of issues
• Plan, manage and coordinate our projects across different teams, workstreams, and stakeholders
• Ensure projects are delivered according to agreed scope, timelines, quality standards, and budget
• Establish effective project governance, including planning, status reporting, risk and dependency management, and stakeholder communication
• Translate client needs and business requirements into clear project objectives and actionable delivery plans
• Monitor project progress and success through relevant KPIs and metrics, proactively identifying risks
• Build and maintain strong, trusted client relationships with a focus on client satisfaction, successful delivery, and long‑term collaboration
• Identify opportunities to continuously improve project delivery, QA processes, and ways of working, while proactively recognizing additional client needs and potential opportunities to expand our collaboration
• Contribute your knowledge and experience to the Sixsentix consulting community, and support the continuous development of our services

Your profile

• You have several years of experience in ICT project management, QA/test management, technology consulting, or a comparable client‑facing role, and hold a recognized project management certification such as IPMA or equivalent. ISTQB certification is considered an advantage
• You have a solid understanding of software quality assurance, testing and the software development lifecycle, enabling you to effectively lead QA-focused projects
• You have proven experience managing complex IT projects with multiple stakeholders and dependencies, and understand how to apply agile delivery frameworks effectively in client environments
• You are comfortable taking end‑to‑end ownership, quickly understanding complex client environments, and translating priorities into clear, structured, actionable plans
• You know how to bring people together, enable them to perform at their best, and foster effective collaboration across teams, recognizing when someone needs support and stepping in to provide it
• You have strong communication, presentation, and negotiation skills, acting confidently as a central point of contact between technical teams and senior business stakeholders
• Experience in banking, insurance or other regulated industries is an advantage
• Interest in AI, AI‑driven quality engineering, and emerging technologies is essential for this role
• Fluency in German and English is required