Hôtesse d'accueil

MRH-Zermatt SA; Zermatt; Vor Ort; CHF 40.000 - 52.000; Vollzeit

Zusammenfassung

MRH-Zermatt SA is seeking a 100% guest relations host in Zermatt (VS). The role covers greeting patrons, managing reservations, and coordinating front-of-house tasks from 01.12.2026 to 19.04.2027. The position requires staying on site, flexible Sunday/holiday shifts, and night work.

Ideal candidates have more than 1 year in hospitality, a higher education diploma, and very good English skills. Work location is 3920 Zermatt (VS) with a 100% workload.

Qualifikationen

• Experience in guest relations and hospitality services.
• Diploma or higher education required.
• Proficient English (spoken and written).

Aufgaben

• Greet patrons upon arrival and escort them to tables.
• Manage reservations via phone, online, or walk-ins.
• Communicate wait times during busy periods.
• Coordinate sections to balance server workloads and rotations.
• Address guest requests and assist waitstaff as needed.
• Ensure reception and waiting areas are clean and stocked.

Kenntnisse

Guest relations

Ausbildung

Higher professional education and training, diploma or equivalent

Jobbeschreibung

Hôtesse d'accueil

MRH-Zermatt SA Vacant since : 15.09.2026 Number of jobs : 15 3920 Zermatt (VS) 100% From 01.12.2026 Until 19.04.2027 Registration requirement

Guest Relations: Greet patrons immediately upon arrival, escort them to tables, and present menus. Reservation Management: Book, confirm, and organize reservations via phone, online, or walk-ins. Wait Time Management: Accurately estimate and communicate wait times to customers during busy periods. Section Coordination: Balance server workloads and manage table rotations for maximum efficiency. Customer Support: Address guest complaints, handle special requests, and assist waitstaff as needed. Front of House Maintenance: Ensure the reception and waiting areas are spotless, organized, and properly stocked

• Work location 3920 Zermatt (VS)
• Workload 100%
• Employment start 01.12.2026
• Employment duration 19.04.2027
• Work form Sunday and holiday work, Shift work, Night work

• Qualification skilled
• Work experience More than 1 year
• Education Higher professional education and training, diploma or equivalent

• English Orally : Very good knowledge Written : Very good knowledge