Head of Operations Europe

Richemont (Cartier/Van Cleef); Meyrin; Sur place; CHF 150 000 - 190 000; Plein temps

Résumé du poste

Jaeger-LeCoultre, based in the Vallée de Joux, seeks an experienced Supply Chain Manager to define and implement regional stock strategies. You will partner with Markets, HQ, Commercial, and Marketing to improve forecast accuracy and inventory performance, supporting luxury timepiece operations with precision and strategic insight.

Ideal candidates have proven supply chain leadership, strong analytical abilities, SAP experience, and fluency in English, with another European language desirable.

Qualifications

• Bachelor's or master's degree in supply chain or equivalent.
• Proven experience as a supply chain manager or in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and project leadership abilities.
• SAP knowledge is a plus and fluency in English; another European language is advantageous.

Responsabilités

• Define, fine-tune, and implement regional stock strategy.
• Manage sales forecast and collaborate with commercial, finance, and marketing teams.
• Oversee inventory management, assortment, and auto-replenishment strategies.
• Lead reporting, analysis, and BI for the region and drive improvement projects.

Connaissances

Supply chain management

Inventory control

Planning systems

Analytical skills

Interpersonal & communication

SAP experience

Formation

Bachelor's or Master's in supply chain or equivalent

Outils

SAP

Description du poste

THE WATCHMAKER OF WATCHMAKERS Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison's watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

Reporting to the Head of Demand & Distribution Planning, the key objectives of this position are to define, fine-tune, and implement regional stock strategy in accordance with business ambitions. You will be a strategic and challenging business partner for Markets, HQ, Commercial, and Marketing teams to drive and develop operations accuracy and efficiency.

HOW WILL YOU MAKE AN IMPACT?

Demand Management

• Manage the overall sales forecast process for the region.
• Collaborate with commercial, finance, and marketing teams to ensure consistency with budget, collection strategy, and launch strategy.
• Ensure sales forecast accuracy as a key KPI.

Inventory Management

• Deploy assortment and auto-replenishment strategy throughout the network on the core range.
• Define an implementation strategy for novelties and ensure flawless execution.
• Arbitrate allocation choice priorities during periods of scarcity and shortages.
• Organize and execute travelling collection circulation on high-end pieces.

Reporting, Analysis & Business Intelligence

• Conduct sales and stock reporting, analysis, and business intelligence for the region.
• Lead monthly regional meetings to ensure alignment with marketing and sales on current situations.
• Define and drive collaborative action plans.

Continuous Improvement & Change Enablement

• Lead and deploy strategic projects for the region and markets to optimize operations organization and workflows, improving overall business performance and efficiency.
• Challenge the status quo and support markets' operations teams in identifying improvement areas and developing effective solutions.

WHAT ABOUT YOU?

• Proven experience as a supply chain manager or in a similar managerial role.
• In-depth knowledge of supply chain principles, inventory control, and planning systems
• Bachelor's or master's degree in supply chain or equivalent
• Strong analytical skills and mindset
• Strong interpersonal and communication skills, with the ability to efficiently manage complex projects and influence/lead sessions with retail and commercial experts.
• Self-motivated, able to work autonomously and collaboratively with strong organizational skills.
• Ideally SAP experience/knowledge
• Business proficient in English (both spoken and written); mastering another European language is a plus.

If you are a results-driven professional with a passion for supply chain management and a keen eye for details, we invite you to join our team and contribute to the success of our demand and supply chain operations.