Head of Operations Europe

C160 Manufacture Jaeger-LeCoultre; Meyrin; On-site; CHF 110,000 - 150,000; Full time

Job summary

Jaeger-LeCoultre is seeking a seasoned Supply Chain Manager to lead regional demand planning, inventory strategies, and reporting across markets. You will partner with commercial, finance, and marketing to ensure forecasts align with budget and launch plans, optimizing stock levels and service levels.

Reporting to the Head of Demand & Distribution Planning, you will drive continuous improvement, manage complex projects, and influence cross-functional teams to enhance efficiency.

Qualifications

• Proven experience as a supply chain manager or in a similar leadership role.
• Bachelor’s or Master’s degree in supply chain or equivalent.
• Strong analytical and communication skills; SAP experience preferred.

Responsibilities

• Manage the regional sales forecast process and ensure accuracy.
• Collaborate with commercial, finance, and marketing to align with budgets and launch plans.
• Define and implement inventory and replenishment strategies across the network.

Skills

Supply Chain

Forecasting

Inventory Control

Data Analysis

Project Management

Education

Bachelor’s or Master’s in supply chain

Tools

SAP

Job description

THE WATCHMAKER OF WATCHMAKERS Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. Reporting to the Head of Demand & Distribution Planning, the key objectives of this position are to define, fine‑tune, and implement regional stock strategy in accordance with business ambitions. You will be a strategic and challenging business partner for Markets, HQ, Commercial, and Marketing teams to drive and develop operations accuracy and efficiency.

Demand Management

• Manage the overall sales forecast process for the region.
• Collaborate with commercial, finance, and marketing teams to ensure consistency with budget, collection strategy, and launch strategy.
• Ensure sales forecast accuracy as a key KPI.

Inventory Management

• Deploy assortment and auto‑replenishment strategy throughout the network on the core range.
• Define an implementation strategy for novelties and ensure flawless execution.
• Arbitrate allocation choice priorities during periods of scarcity and shortages.
• Organize and execute travelling collection circulation on high‑end pieces.

Reporting, Analysis & Business Intelligence

• Conduct sales and stock reporting, analysis, and business intelligence for the region.
• Lead monthly regional meetings to ensure alignment with marketing and sales on current situations.
• Define and drive collaborative action plans.

Continuous Improvement & Change Enablement

• Lead and deploy strategic projects for the region and markets to optimize operations organization and workflows, improving overall business performance and efficiency.
• Challenge the status quo and support markets’ operations teams in identifying improvement areas and developing effective solutions.

WHAT ABOUT YOU?

• Proven experience as a supply chain manager or in a similar managerial role. In‑depth knowledge of supply chain principles, inventory control, and planning systems
• Bachelor’s or master’s degree in supply chain or equivalent
• Strong analytical skills and mindset
• Strong interpersonal and communication skills, with the ability to efficiently manage complex projects and influence/lead sessions with retail and commercial experts. Self‑motivated, able to work autonomously and collaboratively with strong organizational skills.
• Ideally SAP experience/knowledge
• Business proficient in English (both spoken and written); mastering another European language is a plus.

If you are a results‑driven professional with a passion for supply chain management and a keen eye for details, we invite you to join our team and contribute to the success of our demand and supply chain operations.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.