Global Retail Operations Coordinator

Akris; Sankt Gallen; On-site; CHF 65,000 - 90,000; Full time

Job summary

Akris in St. Gallen is seeking a hands-on Retail Operations Coordinator to act as a key operational partner for our international retail stores.

You will support daily store operations, inventory activities, retail systems, and cross-functional initiatives to ensure smooth retail performance across our network. The role requires commercial training with 1–2 years of experience, strong initiative, and fluent German and English.

Qualifications

• Commercial training and 1–2 years of professional experience.
• Strong initiative, organizational skills, and stakeholder management abilities.
• Open-minded, flexible, and able to work independently.
• Proficient in Microsoft Office, especially Excel, with experience in ERP and POS systems.
• Fluent written and spoken German and English.

Responsibilities

• Support day-to-day store operations for international retail stores.
• Provide operational support for retail systems, merchandise movements, transfers, replenishment activities, and order management processes.
• Maintain master data, monitor system interfaces, and contribute to the accuracy and efficiency of retail operations.
• Act as a key contact for store teams, providing user support, training, and guidance on operational processes and systems.
• Create and maintain process documentation, training materials, and operational guidelines.
• Collaborate closely with Retail Operations, IT, Customer Service, and E-Commerce teams on process improvements, system enhancements, and operational projects.

Skills

Excel

ERP & POS

Stakeholder management

German language

English language

Education

Commercial training

Job description

Akris in St. Gallen is seeking a hands-on Retail Operations Coordinator to act as a key operational partner for our international retail stores.

You will support daily store operations, inventory activities, retail systems, and cross-functional initiatives to ensure smooth retail performance across our network. The role requires commercial training with 1–2 years of experience, strong initiative, and fluent German and English.