Retail Coordinator (f/m/d)

Akris; Sankt Gallen; On-site; CHF 65,000 - 90,000; Full time

Job summary

Akris in St. Gallen is seeking a hands-on Retail Operations Coordinator to act as a key operational partner for our international retail stores.

You will support daily store operations, inventory activities, retail systems, and cross-functional initiatives to ensure smooth retail performance across our network. The role requires commercial training with 1–2 years of experience, strong initiative, and fluent German and English.

Qualifications

• Commercial training and 1–2 years of professional experience.
• Strong initiative, organizational skills, and stakeholder management abilities.
• Open-minded, flexible, and able to work independently.
• Proficient in Microsoft Office, especially Excel, with experience in ERP and POS systems.
• Fluent written and spoken German and English.

Responsibilities

• Support day-to-day store operations for international retail stores.
• Provide operational support for retail systems, merchandise movements, transfers, replenishment activities, and order management processes.
• Maintain master data, monitor system interfaces, and contribute to the accuracy and efficiency of retail operations.
• Act as a key contact for store teams, providing user support, training, and guidance on operational processes and systems.
• Create and maintain process documentation, training materials, and operational guidelines.
• Collaborate closely with Retail Operations, IT, Customer Service, and E-Commerce teams on process improvements, system enhancements, and operational projects.

Skills

Excel

ERP & POS

Stakeholder management

German language

English language

Education

Commercial training

Job description

As an internationally active fashion company, we create fashion and accessories with clear architectural lines for the modern woman. From the idea to the finished product, we work on our collections with passion and high-quality standards. With us, you have the opportunity to contribute your personality in an inspiring and creative working environment - become part of our Akris team: Together, we create!

To reinforce our team in St. Gallen we are searching for a

In this role, you will act as a key operational partner for our international retail stores. You will support day-to-day store operations, inventory processes, retail systems, and cross-functional initiatives, ensuring efficient and seamless retail operations across our network.

This includes the following tasks:

• Support and coordinate physical inventory activities and stock accuracy processes across our international retail stores
• Provide operational support for retail systems, merchandise movements, transfers, replenishment activities, and order management processes
• Maintain master data, monitor system interfaces, and contribute to the accuracy and efficiency of retail operations
• Act as a key contact for store teams, providing user support, training, and guidance on operational processes and systems
• Create and maintain process documentation, training materials, and operational guidelines
• Collaborate closely with Retail Operations, IT, Customer Service, and E-Commerce teams on process improvements, system enhancements, and operational projects

What makes you a great fit:

• Commercial training and at least 1–2 years of professional experience
• Strong initiative, organizational skills, and stakeholder management abilities
• Open-minded, flexible, and able to work independently
• Proficient in Microsoft Office (especially Excel) and experience in ERP and POS Systems
• Fluent written and spoken German and English skills

Join us in a dynamic and international environment. We look forward to getting to know you and growing together.