Global ICT Operations Leader | Multi-Cloud, Security

BÜCHI Labortechnik AG; Flawil; Vor Ort; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

BUCHI Labortechnik AG, a leading Swiss laboratory technology group, seeks an accomplished IT leader to own and evolve global IT operations. You will drive end-to-end service delivery across a multi-cloud landscape, oversee security and compliance, and partner with the CTO and executives to align IT with strategic goals.

You will lead a distributed team, manage vendor relations, and ensure excellent service quality across locations, while shaping modern, product-oriented IT operations and FinOps

Qualifikationen

• 10+ years IT experience with global operations leadership.
• Experience owning global service desk and multi-cloud platforms (Azure, AWS).
• Proven track record delivering customer-facing or product-adjacent platforms.
• Strong ITIL-based service management and DevOps evolution.
• Expertise in identity, endpoint management, networking, security operations and observability.
• Experience with vendors and contract management at scale.
• Excellent stakeholder management and ability to bridge exec and technical language.
• Fluent English; German a plus.

Aufgaben

• End-to-end responsibility for global IT operations, including Service Desk, platforms, physical infrastructure and end-user experience.
• Ensuring stable, secure and high-performing IT services across all locations.
• Leading and developing a distributed IT Operations organization, including multiple team leads.
• Managing the global service model (L1-L3) and continuous service improvement.
• Owning business-critical platforms such as Azure, AWS, digital workplace, identity management and connectivity.
• Driving security and compliance operations (e.g. vulnerability management, incident response).
• Managing external partners, service providers and licensing models incl. FinOps.
• Owning IT Operations budget, KPIs and performance transparency towards senior leadership.
• Ensuring smooth transition from projects into stable operations.
• Collaborating closely with the CTO, senior business stakeholders and international teams.

Kenntnisse

IT leadership

Global service desk

Multi-cloud platforms

ITIL / DevOps

Identity & endpoints

Vendor management

Stakeholder management

English fluent

Jobbeschreibung

BUCHI Labortechnik AG, a leading Swiss laboratory technology group, seeks an accomplished IT leader to own and evolve global IT operations. You will drive end-to-end service delivery across a multi-cloud landscape, oversee security and compliance, and partner with the CTO and executives to align IT with strategic goals.

You will lead a distributed team, manage vendor relations, and ensure excellent service quality across locations, while shaping modern, product-oriented IT operations and FinOps