Global IT Operations Leader for Multi-Cloud & Security

BÜCHI Labortechnik AG; Sonnental; Vor Ort; CHF 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Flexible working models

Open and collaborative culture

Impactful leadership role

Zusammenfassung

BÜCHI Labortechnik AG in Switzerland seeks a Head ICT Operations to lead our global IT landscape. You will own end-to-end IT operations, supervise a distributed team, and partner with the CTO to shape our digital strategy.

You will manage multi‑cloud platforms (Azure, AWS), service desk, security and governance while driving continuous improvement across locations, and oversee IT budgets and vendor contracts.

Qualifikationen

• 10+ years in IT with global IT operations leadership
• Proven ownership of a global service desk and multi-cloud platforms (Azure, AWS)
• Strong ITIL-based service management with DevOps evolution

Aufgaben

• Oversee global IT operations including service desk, platforms, physical infrastructure and end-user experience
• Ensure stable, secure and high-performing IT services across locations
• Lead and develop a distributed IT Operations organization with multiple team leads
• Manage the global service model (L1–L3) and drive continuous service improvement
• Own platforms such as Azure, AWS, digital workplace, identity management and connectivity
• Drive security and compliance operations (e.g. vulnerability management)
• Manage external partners, service providers and licensing incl. FinOps
• Own IT Operations budget, KPIs and transparency to leadership
• Ensure smooth transition from projects into stable operations
• Collaborate with CTO and international teams

Kenntnisse

Global IT operations leadership

Service Desk management

Vendor management

Stakeholder communication

DevOps mindset

Multi-cloud platforms

Identity management

Networking/SD-WAN

Security operations

ITIL processes

Tools

Azure

AWS

Microsoft Entra ID

Jobbeschreibung

BÜCHI Labortechnik AG in Switzerland seeks a Head ICT Operations to lead our global IT landscape. You will own end-to-end IT operations, supervise a distributed team, and partner with the CTO to shape our digital strategy.

You will manage multi‑cloud platforms (Azure, AWS), service desk, security and governance while driving continuous improvement across locations, and oversee IT budgets and vendor contracts.