Global Head of Sales Excellence & Transformation

BOBST; Mex (VD); On-site; CHF 190,000 - 320,000; Full time

Job summary

BOBST is seeking a strategic leader to define and deploy best-in-class sales methodologies, tools, and governance frameworks to improve commercial effectiveness and accelerate growth worldwide.

You will lead the global Sales Excellence agenda, harmonize processes and tools across regions, and drive adoption of CRM, analytics, and onboarding programs, while ensuring data quality. Fluency in English is required; multinational experience is a must.

Qualifications

• Significant experience in Sales Excellence, Commercial Excellence, Sales Operations, or Sales Transformation roles.
• Experience in a multinational industrial or B2B environment.
• Fluency in English; additional languages are an asset.

Responsibilities

• Lead the global Sales Excellence agenda, driving harmonized sales processes, methodologies, and tools across all regions and industries.
• Define and prioritize sales process improvements, ensuring alignment with business needs and stakeholder expectations.
• Drive the deployment, adoption, and continuous improvement of sales processes and best practices worldwide.
• Lead the strategy, governance, and optimization of commercial tools, including CRM, sales automation, and analytics platforms.
• Accountable for Customer Satisfaction / Customer Experience, including NPS, and tele sales
• Establish and maintain high standards of data quality, integrity, and governance across commercial systems.
• Partner with business and IT teams to implement scalable sales solutions and maximize user adoption.
• Define and govern sales performance frameworks, KPIs, dashboards, and reporting processes aligned with business strategy.
• Facilitate performance reviews, identify opportunities for improvement, and promote best practice sharing across regions.
• Foster a culture of sales excellence by enhancing commercial capabilities, onboarding programs, and training initiatives.
• Define and deploy global sales enablement programs, competency frameworks, certification paths, onboarding processes, and knowledge-sharing platforms.
• Support and coach regional teams through expertise in sales methodologies, tools, and negotiation practices.
• Lead the transformation towards one unified sales process, one CRM ecosystem, and a solution-selling approach across the organization.

Skills

Sales leadership

Stakeholder mgmt

CRM & sales transformation

Analytics mindset

Change management

Project management

Communication

Strategic thinking

Customer-centric

Sales methodology

Digital transformation

Customer journey

Education

Master's degree in Business Administration, Marketing, Engineering, or related field

Tools

CRM systems

Sales analytics tools

Sales automation tools

Job description

BOBST is seeking a strategic leader to define and deploy best-in-class sales methodologies, tools, and governance frameworks to improve commercial effectiveness and accelerate growth worldwide.

You will lead the global Sales Excellence agenda, harmonize processes and tools across regions, and drive adoption of CRM, analytics, and onboarding programs, while ensuring data quality. Fluency in English is required; multinational experience is a must.