Global Creative Operations & Traffic Lead

L'Occitane International (Suisse) SA; Plan-les-Ouates; Vor Ort; CHF 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Living Wage Certified employer

Staff discount on products

Professional development opportunities

Zusammenfassung

L'Occitane en Provence is seeking an experienced Global Traffic & Creative Operations Manager to coordinate creative workflows across Headquarters and six international Creative Hubs. Based in Plan-les-Ouates, you will ensure clear prioritization, efficient delivery and real-time visibility across campaigns, visuals, store design and packaging.

Reporting to the Head of Brand Creative Services & Production, you will lead automation and AI-enabled workflows, design scalable processes, monitor

Qualifikationen

• Proven experience in traffic management or creative operations in international settings.
• Strong project management, organizational, and stakeholder-influencing skills.
• Fluent in English and French; other languages a plus.

Aufgaben

• Manage brief intake and project prioritization and balance demand with capacity.
• Own the HQ creative pipeline from kick-off to completion.
• Build and optimize operating systems, forms, routing, approvals and dashboards.
• Lead automation and AI-enabled workflow initiatives with IT partners.
• Improve time-to-market by removing bottlenecks and simplifying workflows.
• Facilitate traffic rituals and align stakeholders with minimal friction.
• Maintain capacity visibility and anticipate surge needs with creative leads.
• Coordinate across six Creative Hubs to align priorities and standards.
• Drive tool adoption and change management; train users.
• Track KPIs: content volume, budget, time to market and efficiency gains.

Kenntnisse

Traffic management

Creative operations

Project management

Cross-functional collaboration

Fluent English & French

Automation & AI workflows

Data reporting & dashboards

Tools

DAM

Workflow platforms

Automation tools

Jobbeschreibung

L'Occitane en Provence is seeking an experienced Global Traffic & Creative Operations Manager to coordinate creative workflows across Headquarters and six international Creative Hubs. Based in Plan-les-Ouates, you will ensure clear prioritization, efficient delivery and real-time visibility across campaigns, visuals, store design and packaging.

Reporting to the Head of Brand Creative Services & Production, you will lead automation and AI-enabled workflows, design scalable processes, monitor