Global Creative Operations & Traffic Lead

L'OCCITANE Group (B Corp); Plan-les-Ouates; Vor Ort; CHF 140.000 - 180.000; Vollzeit

Benefits dieser Stelle

Living wage certified employer

Staff discount on products

Zusammenfassung

L'OCCITANE Group is seeking an experienced Global Traffic & Creative Operations Manager to coordinate creative workflows across Headquarters and six international Creative Hubs, ensuring clear prioritization, efficient delivery, and real-time visibility for campaigns, store design, and packaging.

You will lead automation and AI-enabled workflows, advancing data-driven processes to improve time-to-market while aligning with stakeholders and driving standardized practices across markets.

Qualifikationen

• Proven experience in traffic management, creative operations, and project management in international environments.
• Strong understanding of creative production, retail design, and global cross-functional collaboration.
• Excellent PM, organization, communication, and stakeholder-influencing skills.
• Fluent English and French; additional languages are a plus.

Aufgaben

• Manage brief intake and project prioritization — validate requests, scope needs, align priorities, balance demand with capacity.
• Own the HQ creative pipeline — track status, timelines, owners, risks, and delivery from kick-off to completion.
• Build and optimize operating systems — design intake forms, routing logic, approvals, automation, dashboards, scalable processes.
• Lead automation and AI-enabled workflow initiatives — identify repetitive tasks and implement practical solutions with IT.
• Improve time-to-market — identify bottlenecks, reduce lead times, and simplify workflows without compromising quality.
• Facilitate traffic rituals and stakeholder alignment — lead status meetings, surface risks, keep teams aligned with minimal friction.
• Maintain capacity and resource visibility — monitor workload, flag bottlenecks, anticipate surge needs.
• Coordinate across six Creative Hubs — align priorities, timelines, and process standards for global projects.
• Drive tool adoption and change management — document processes, train users, embed new ways of working.
• Track operational performance — report KPIs such as content volume, budget, time to market and efficiency gains.

Kenntnisse

Traffic management

Creative operations

Project management

Stakeholder influencing

English (fluency)

French (fluency)

Tools

DAM platforms

Workflow platforms

Automation tools

Jobbeschreibung

L'OCCITANE Group is seeking an experienced Global Traffic & Creative Operations Manager to coordinate creative workflows across Headquarters and six international Creative Hubs, ensuring clear prioritization, efficient delivery, and real-time visibility for campaigns, store design, and packaging.

You will lead automation and AI-enabled workflows, advancing data-driven processes to improve time-to-market while aligning with stakeholders and driving standardized practices across markets.