German-Speaking Customer Support Specialist (Relocation)

Cross Borders Talents; Lugano; Vor Ort; CHF 23.000 - 30.000; Vollzeit

Benefits dieser Stelle

Meal allowance

Transport allowance

Health insurance

Relocation support

Zusammenfassung

Leading Technology Company seeks a Customer Support German Speaker with a Relocation Package to join our Sales team in Portugal. You will be the first contact for German-speaking customers, handling inquiries, reservations and technical issues with a focus on quality service.

The role is on-site with a relocation provision for eligible candidates. Ideal candidates are fluent in German and English, with customer service or sales support experience and a proactive, calm approach to problem

Qualifikationen

• Fluent in German and English (spoken and written).
• Experience in customer service or sales support preferred.
• Tech-savvy and comfortable with troubleshooting digital tools.
• Strong communication and multitasking abilities.
• Resilient, calm under pressure and proactive.

Aufgaben

• Handle sales-related inquiries and product information.
• Assist customers via phone, email, chat and social channels.
• Troubleshoot issues and log all interactions precisely.
• Maintain brand tone and a customer-first mindset.
• Support reservations and manage customer data accurately.

Kenntnisse

German language

English language

Jobbeschreibung

Leading Technology Company seeks a Customer Support German Speaker with a Relocation Package to join our Sales team in Portugal. You will be the first contact for German-speaking customers, handling inquiries, reservations and technical issues with a focus on quality service.

The role is on-site with a relocation provision for eligible candidates. Ideal candidates are fluent in German and English, with customer service or sales support experience and a proactive, calm approach to problem